1 of 1 Business Strategy Jobs in West Bromwich

technical issues or queries relating to the systems used within the division, providing information and support as required. This person will also maintain and where possible improve the divisional business continuity plan (BCP) and business impact assessment (BIA) documentation. Ensuring the team are motivated, have a customer centric approach, that work is prioritised effectively, that the Board, ExCo … and Operational MI packs are completed on time each month and will liaise with other business areas to gain buy in for any proposed changes or improvements to systems prior to go live. What the role will look like: Effectively manage and develop the Technical Support Team within Operations to ensure any technical issues are resolved quickly to avoid … business disruption. Drive the Improvement and utilisation of the Societys Telephony and back-office systems to provide efficiency gains where possible. To ensure that the Board, ExCo and Operational MI packs are accurately completed on time each month. Manage the design and implementation of new reporting automation to drive efficiency within the area. Working alongside other specialist areas of More ❯