Technical Support Engineer
Bracknell, Berkshire, England, United Kingdom
LA Micro
servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic knowledge of programming languages such as C++, Python and Linux command line to enable customers to resolve hardware issues. You will have: Proven experience in technical support. Strong knowledge of hardware, particularly with Dell products, network troubleshooting … skills with the ability to explain technical concepts to non-technical users. Customer-focused with a commitment to providing exceptional service. Desirable but not essential: Basic programming skills in C++ and Python are a plus. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, Dell) are a plus. Experience with Microsoft NAV Dynamics, Office 365, VPNs, SQL, Metabase, and MDM systems. More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted: