3 of 3 CAFM Jobs in South London

Estates & Facilities Directorate, act as first point of contact for staff, contractors, tenants, and external visitors. Manage maintenance requests through the Planet CAFM system, escalating outstanding issues when required. Deliver professional helpdesk service by handling telephone, email, and online enquiries relating to maintenance, staff accommodation, staff gym membership, procurement ...

clients and engineers. Logging of all reactive maintenance callouts on internal systems. Monitoring incoming procurement requests and sourcing efficiently. Producing reports from the internal CAFM system and client portals. Minimum of 6 hours per week spent on apprenticeship work and training. Training You'll attend monthly 1-2-1 meetings ...

successful candidate will have to be available immediately and must have experience in working on the helpdesk before using CAFM experience and dealt with planning reactive. Key responsibilities: Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. Raising jobs and closing jobs … CAFM system Categorising and resourcing the correct engineer based on skills and proximity to work location. Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses. Recording reactive maintenance calls onto a computerised system. Working on the internal system and clients throughout the day. ...