Strong commitment to excellence in service delivery and customer satisfaction. Excellent IT skills, including proficiency in MS Outlook/Calendar, Excel, Word, and PowerPoint. Experience with database programs or CAFM systems; training will be provided as necessary. Excellent communication, interpersonal skills, and the ability to develop effective relationships. Self-motivated with attention to detail and organizational ability to manage multiple More ❯
to the London Office by being the central point of contact for all building related issues. As well as managing the inbox, the operator is responsible for maintaining the CAFM system and its supporting systems. The role is an important interface with both internal teams like Office Services and Reception, and external service providers. They will be a good communicator … requesting facilities assistance on the status of their call, advising of any problems or issues with their request. Ensure all certification and supporting paperwork supplied is saved within the CAFM system and managed effectively within Helpdesk. Produce a variety of reports regularly, collation of statistics and any other reporting/analysis requested. Manage Helpdesk administration and facilitate training requirements. Carry … data regularly and maintain an effective filing system. Capture Events and associated requirements for efficient and smooth delivery of service. Management, uploading and amendment of asset information held in CAFM system and helpdesk operation. Liaise with external parties where required. Supporting the Facilities team in the management of services to the business. THE CANDIDATE A strong sense of clients needs More ❯
Enfield Town, Enfield, Middlesex, England, United Kingdom
Reed
My client a well-known group of colleges is seeking an experienced CAFM helpdesk operator to join their team at their site in Enfield. They are seeking someone that can provide first-line helpdesk support to and provide the first point of contact for a variety of estates and facilities management requirements and administration. The role will involve processing of … operational trends. Support data-driven decision-making through accurate and timely reporting. The client is seeking candidates that have at least 2 years FM helpdesk experience Experience in using CAFM systems and Planon software (or similar) essential) Required to travel to other sites in London when needed (Kings Cross, Tottenham, Westminster) for sick/holiday cover etc Working Monday - Friday More ❯
A well-established and highly progressive law firm is seeking a CAFM Facilities Systems Administrator to support the management and optimisation of its workplace systems. This is a fantastic opportunity for someone with strong technical skills to play a key role in ensuring data accuracy, system efficiency, and smooth operations across facilities services. Key Responsibilities: Administer and maintain the CAFM … support quality assurance processes. Generate reports on space utilisation, asset performance, maintenance, and costs. Use data insights to support strategic planning and improve operational efficiency. Skills & Experience: Experience with CAFM or booking systems (e.g. ServiceNow, Concept FSI, Maximo, Condeco). Strong Excel skills including advanced formulas, pivot tables, and data manipulation. Familiarity with reporting tools such as Power BI or More ❯
for maintaining high-quality data and information, developing policies, and ensuring compliance across all areas of the Building Engineering Maintenance (BEM) department. Your expertise in Computer-Aided Facilities Management (CAFM) will be key to supporting and improving operational systems. Key Responsibilities: Serve as the primary support for systems used by the Building Engineering Maintenance team, including the CAFM system (Concept … and managerial lead for systems and services within your remit. Skills and Experience: Significant experience in technical or Estates management roles. Proven ability in change management. Strong knowledge of CAFM data and systems. Experience managing a team, including team development, people management, training, and appraisals. Excellent documentation, communication, and problem-solving skills. More ❯
Job Title: Project Manager - IT Systems (Property & Facilities/CAFM) Location: London (Hybrid - 3 days per week in office) Contract Type: Fixed-Term/Contract Duration: 6 months initially About the Role We are seeking an experienced Project Manager to lead a critical procurement project for the selection and implementation planning of Property and Facilities Management Systems (CAFM/IWMS … with organisational policy. Skills & Experience Proven experience as a Project Manager managing IT systems procurement or RFP processes , ideally within property, real estate, or facilities management . Understanding of CAFM, IWMS, or asset management systems . Excellent stakeholder management and communication skills. Experience working with procurement, IT, and operational teams in a collaborative environment. Project management qualification (e.g. PRINCE2, PMP More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Red King Resourcing
Job Title: Project Manager - IT Systems (Property & Facilities/CAFM) Location: London (Hybrid - 3 days per week in office) Contract Type: Fixed-Term/Contract Duration: [6 months initially] About the Role We are seeking an experienced Project Manager to lead a critical procurement project for the selection and implementation planning of Property and Facilities Management Systems (CAFM/IWMS … with organisational policy. Skills & Experience Proven experience as a Project Manager managing IT systems procurement or RFP processes , ideally within property, real estate, or facilities management . Understanding of CAFM, IWMS, or asset management systems . Excellent stakeholder management and communication skills. Experience working with procurement, IT, and operational teams in a collaborative environment. Project management qualification (e.g. PRINCE2, PMP More ❯
London, Marylebone High Street, United Kingdom Hybrid/Remote Options
Red King Resourcing
Job Title: Project Manager - IT Systems (Property & Facilities/CAFM) Location: London (Hybrid - 3 days per week in office) Contract Type: Fixed-Term/Contract Duration: [6 months initially] About the Role We are seeking an experienced Project Manager to lead a critical procurement project for the selection and implementation planning of Property and Facilities Management Systems (CAFM/IWMS … with organisational policy. Skills & Experience Proven experience as a Project Manager managing IT systems procurement or RFP processes , ideally within property, real estate, or facilities management . Understanding of CAFM, IWMS, or asset management systems . Excellent stakeholder management and communication skills. Experience working with procurement, IT, and operational teams in a collaborative environment. Project management qualification (e.g. PRINCE2, PMP More ❯
well established London-based property management company is embarking on a major digital transformation programme. As part of this, they are undertaking the procurement and implementation of a new CAFM (Computer-Aided Facilities Management) system to support their expanding operational portfolio. I am urgently an experienced IT Software Systems Procurement Analyst/Manager to lead the end-to-end selection … they choose a solution that is scalable, cost-effective, and aligned with our operational goals. Role Overview The chosen Candidate will own the complete procurement lifecycle for their new CAFM system, with a strong focus on managing a thorough RFI and RFP process . Working across the business, you will gather requirements, research the market, run competitive tendering, evaluate vendor … responses, coordinate demos, and support final selection and negotiation. Key Responsibilities Lead and manage a structured RFI and RFP process for CAFM system procurement. Run stakeholder workshops to gather granular business, operational, and technical requirements. Document current and future-state workflows, data structures, and integration needs. Build comprehensive RFI documentation to explore market capabilities and narrow down suitable vendors. Develop More ❯