IT Business Analyst (ServiceNow Reporting)
City of London, London, England, United Kingdom
Human Capital Ventures
to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and preventive actions (CAPA) based on insights. Develop and manage automated and custom reports from ServiceNow Performance Analytics, ServiceNow Reporting, and other BI platforms (e.g., Power BI) Create real-time dashboards to monitor IT More ❯
Employment Type: Full-Time
Salary: £34,000 - £40,000 per annum, Inc benefits
Posted: