2nd Line Support Analyst
Northumberland, England, United Kingdom
Nigel Wright Recruitment
improvements in IT services and system performance Essential Qualifications Recognised IT certifications (e.g., CompTIA A+/Network+/Security+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience Strong customer service across various communication More ❯
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