Product Support Engineer
newtownabbey, antrim, United Kingdom
G4S
What will you be doing To provide remote help desk support for a range of security systems, including Intruder, Access Control, Body Worn Cameras, CCTV, Intercom, Key Management Network and 2 way audio. To provide timely and accurate remote help desk telephone & remote system responses to site based technical issues … send an engineer to the site To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera, Key Management on the sites that are hosted within the ARC in conjunction with the site based installation … remote control software across multiple disciplines Provide technical reference services (i.e. technical manual lookup) to field based engineers on the range of Access Control, CCTV, Intruder Alarm, Intercom, Key Management systems. To provide a technical support service to the ARC Customer Service Team when they encounter issues on-boarding new More ❯
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