2 of 2 CI/CD Jobs in Kingston Upon Thames

as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS / Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging … and tracking all DEMS / software cases and communicating the status / resolution to the customer for escalated Software issues. Troubleshooting and resolving complex DEMS related issues. Escalating unresolved calls to the product engineering and development team providing full documentation and explanation of the issue, to enable them … remote and where necessary on-site installation and upgrade of DEMS systems to the customer. Providing set up and monitoring of cloud-based systems / servers / Web apps to ensure uptime for end customers is achieved. Providing out of hours support on a rota basis with other More ❯

as well as a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS / Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging … and tracking all DEMS / software cases and communicating the status / resolution to the customer for escalated Software issues. Troubleshooting and resolving complex DEMS related issues. Escalating unresolved calls to the product engineering and development team providing full documentation and explanation of the issue, to enable them … remote and where necessary on-site installation and upgrade of DEMS systems to the customer. Providing set up and monitoring of cloud-based systems / servers / Web apps to ensure uptime for end customers is achieved. Providing out of hours support on a rota basis with other More ❯