Application Support - Service Engineer
- Hiring Organisation
- Barclays
- Location
- Knutsford, Cheshire, UK
- Employment Type
- Full-time
service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools / metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases … Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies / procedures adopted due to risk mitigation. Advise and influence decision making within own area ...