2 of 2 CMDB Jobs in Birmingham

ServiceNow, Jira Service Management, or similar).* Deep understanding of ITIL v3 or v4 principles and their application in real-world service management scenarios.* Strong knowledge of ticketing workflows, CMDB, automation rules, integrations (e.g., with identity management or asset tools). * Experience working in Agile or IT project-based environments. * Strong analytical, problem-solving, and project management skills.* Excellent communication More ❯

Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work More ❯