be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
WC2R, Holborn, Greater London, Fleet Street, United Kingdom
Ricoh
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
region and escalate complex issues where needed Technical Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2–3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder More ❯
remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯
are delivered in line with agreed SLAs and business expectations. Take ownership of ServiceNow , ensuring it is optimised, accurate, and embedded across IT processes (Incident, Problem, Change, Request, and CMDB). Oversee day-to-day Incident, Problem, and Major Incident Management , coordinating response and communication to stakeholders and ensuring root cause analysis and follow-up actions. Manage one FTC Service More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Indra
Required Skills and Experience: Experience in ITSM roles, preferably in consulting or project-based work. Strong expertise in BMC Helix ITSM – hands-on experience with modules like Smart IT, CMDB, Change Management, Incident/Problem, etc. Knowledge of BMC Helix deployment in On-Prem/SaaS environments using a container-based approach Working knowledge of ServiceNow – capable of navigating, analysing More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Indra
ITSM roles, preferably in consulting or project-based work. Demonstrable experience of leading technical teams Strong expertise in BMC Helix ITSM – hands-on experience with modules like Smart IT, CMDB, Change Management, Incident/Problem, etc. Knowledge of BMC Helix deployment in On-Prem/SaaS environments using a container-based approach Working knowledge of ServiceNow – capable of navigating, analysing More ❯
Flows/Agents/Pages. Outcome: Backend compliance report and remediation plan. Operational Readiness Validate Service Introduction Checklist completion for Power Apps/Flows/Agents/Pages. Ensure CMDB entries, ALM pipeline setup, and support documentation has been completed if not update and complete. Outcome: Operational readiness report and checklist completion. Remediation Execution Update Power Apps/Flows/ More ❯
particularly within the Strategic Portfolio Management (SPM) suite. This role ensures that business requirements are translated into scalable and efficient ServiceNow architectures, integrating with other modules such as ITSM, CMDB, and Financial Management. The successful candidate will have some understanding of the impact of other modules within a client environment on SPM as well as being comfortable with aligning both … capabilities with business strategy and portfolio management needs. Provide technical governance and oversight across ServiceNow programs. Optimize data structures for performance, reporting, and analytics. Ensure seamless integration with ITSM, CMDB, and other enterprise systems. Guide implementation teams on best practices and reusable frameworks. Act as SME for SPM-related business requirements and roadmap planning. Support pre-sales activities, including solution More ❯
dynamic cloud infrastructure. Write and troubleshoot JavaScript-based business rules , script includes , and workflow scripts within ServiceNow . Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Required Skills: Proven experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency in JavaScript within the ServiceNow platform. … Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. More ❯
support dynamic cloud infrastructure. Write and troubleshoot JavaScript-based business rules, script includes, and workflow scripts within ServiceNow. Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Experience/Skills: Proven experience with ServiceNow Discovery, especially in AWS environments. Strong proficiency in JavaScript within the ServiceNow platform. … Familiarity with CMDB architecture, event-driven automation, and MID Server configuration. Experience with AWS services and cloud resource modeling. Ability to analyze Discovery logs and optimize probe/sensor performance. Protecting your privacy and the security of your data is a longstanding top priority for Bell Integration. Please consult our Privacy Notice (click here) to know more about how we More ❯