13 of 13 CMDB Jobs in Central London

Agile or hybrid delivery environments Ability to engage effectively with both technical and non-technical stakeholders Desirable Experience Exposure to additional ServiceNow modules (e.g. CMDB, ITOM, HRSD, CSM) Familiarity with integration patterns and APIs within ServiceNow ecosystems Knowledge of workflow automation and digital transformation initiatives Experience using tools such ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

Asset & Configuration Management SME with strong hands-on expertise in defining Configuration Management and IT Asset Management processes. Experience in data governance and ensuring CMDB data issues are reported and assigned to the data owners for remediation. A strong knowledge of ServiceNow and understanding the key components of the CMDB … components of data governance are in place including data quality, data rules, lifecycle management, auditing and reporting. Reporting & Metrics: Create, analyze, & verify CMDB reporting to ensure the CMDB is accurate, to enable key stakeholders to make data driven decisions across the business. Automation & Continuous Improvement: Proactively look to improve ...

readiness, risk tracking, and BAU handover documentation Qualifications: Proven Business Analyst experience with Service Design/Transition exposure Strong ITIL knowledge and ServiceNow experience (CMDB, workflows, catalogue) Confident managing multiple stakeholders and delivery workstreams Structured, proactive, and highly delivery-focused ...

. Managing multiple parallel integrations. OneTrust experience is a plus but not required. Nice to Have OneTrust Data Discovery nodes, connectors, classification tuning ServiceNow CMDB and change workflows Data governance/privacy concepts (PII, PCI, PHI) Docker/Kubernetes familiarity Kindly share your up to date CV for immediate consideration. ...

Opportunity: You’ll play a key role in expanding ServiceNow capabilities across a wide range of solutions, including: ITSM/ITOM (incl. AIOps, CMDB, Discovery) HRSD, CSM, FSM, IRM S2P, TSOM, App Engine AI-led and platform-based transformation solutions This role sits at the intersection of sales and solutioning ...

multiple full lifecycle implementations Deep understanding of ServiceNow platform architecture and data model Module Exposure (Strong Experience Across Multiple) ITSM (Incident, Problem, Change, Request, CMDB) ITOM (Discovery, Service Mapping, Event Management) ITBM/SPM (Demand, Project, PPM) CSM HR Service Delivery SecOps/GRC (desirable) Experience Platform, Service Catalog, Flow … Skills Advanced knowledge of: Scoped applications and update sets Glide scripting (JavaScript) Flow Designer and Automation Engine REST/SOAP integrations and MID Server CMDB & CSDM framework Strong understanding of: Role-based security Performance Analytics UI Builder/Workspace (desirable) Certifications ServiceNow Certified Technical Architect (CTA) – highly desirable or Certified ...

Responsibilities Program Leadership Lead end-to-end delivery of a large ServiceNow transformation program for telecom operations. Manage multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations. Drive program execution aligned with business transformation goals. Establish and maintain program governance frameworks. Scaled Agile Delivery Management Lead program execution … risks Budget utilization. ServiceNow Program Oversight Provide leadership for ServiceNow platform initiatives including: IT Service Management (ITSM) IT Operations Management (ITOM) Configuration Management Database (CMDB) Telecom Service Operations Management (TSOM) Telecom Service Management (TSM) Customer Service Management (CSM) Ensure alignment with enterprise architecture and telecom operational processes. Required Qualifications Experience ...

below: Lorenz Pasch - Hays Recruitment: My mobile number and email address are available on my LinkedIn profile. This role requires hands-on experience in CMDB and IT asset management within structured IT service environments. You must be able to demonstrate: Proven experience managing CMDB data (Configuration Items, relationships, and integrity … Experience supporting Change Management with impact and dependency analysis Familiarity with ITIL practices (Configuration, Asset, Change Management) Experience working with ITSM tools (e.g. ServiceNow CMDB) This role is not suitable for Service Desk, general IT support, or purely administrative asset tracking backgrounds. If your experience does not include the above ...

accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform is scalable, secure, supportable, and aligned to ServiceNow best practices … design authority for all significant platform changes, integrations, and enhancements. • Ensure architectural consistency across ITSM, ITOM, CSM, and future ServiceNow capability expansion. CMDB, CSDM & Discovery Leadership • Design, implement, and govern a robust CMDB architecture, ensuring accuracy, completeness, and fitness for purpose. • Lead the adoption and ongoing maturity of the Common ...

providing guidance and best practices. Utilise technical skills to configure and administer ServiceNow IRM/GRC modules, including Flow Designer, ACLs, scripting (Glide), and CMDB relationships. Integrate risk data via REST APIs, MID Server, and data imports, ensuring seamless data flow and automation. What you'll bring: Proven experience configuring ...

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch - Hays Recruitment ...

Strategy Support clients in defining ServiceNow platform roadmaps and governance frameworks Drive adoption of standardised workflows and platform capabilities Ensure alignment with CSDM and CMDB architecture best practices Delivery Leadership Guide development teams through design, build and deployment phases Provide technical oversight and architectural governance Ensure solutions are delivered efficiently … Strong understanding of ServiceNow platform capabilities and best practices Experience across multiple modules such as: ITSM, CSM, HRSD, ITOM Strong experience with: CSDM and CMDB architecture ServiceNow integrations (REST/SOAP APIs) Platform governance and release management Enterprise workflow design Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ...