Greater London, England, United Kingdom Hybrid / WFH Options
CLS Group
demonstrations of ServiceNow roadmaps that align with business strategy. Provide technical and architectural guidance, support and training for other team members. Provide knowledge of CMDB and Common Service Data Model (CSDM) concepts and best practices. Summary of Qualifications: Advanced experience in configuring/implementing/developing ServiceNow functionality across ServiceNow … in ServiceNow Development and Administration techniques Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques Design and deployment of CMDB, CMDB discovery and Common Service Data Model (CSDM) concept Experience KPI reporting including CMDB Health (Completeness, Compliance and Correctness) and managing on a monthly/ More ❯
london, south east england, United Kingdom Hybrid / WFH Options
CLS Group
demonstrations of ServiceNow roadmaps that align with business strategy. Provide technical and architectural guidance, support and training for other team members. Provide knowledge of CMDB and Common Service Data Model (CSDM) concepts and best practices. Summary of Qualifications: Advanced experience in configuring/implementing/developing ServiceNow functionality across ServiceNow … in ServiceNow Development and Administration techniques Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques Design and deployment of CMDB, CMDB discovery and Common Service Data Model (CSDM) concept Experience KPI reporting including CMDB Health (Completeness, Compliance and Correctness) and managing on a monthly/ More ❯
and the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB, SPM, AppEngine, Custom Applications, and Service Portal. Work on platform capabilities like Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder. Develop More ❯
Harrow, London, United Kingdom Hybrid / WFH Options
Network IT
adoption Identify and implement opportunities for automation and smarter service management Collaborate with internal teams and external suppliers to enhance service delivery Maintain the CMDB and support integrations (e.g., LDAP, SSO, third-party APIs) Experience ? Strong hands-on experience with ServiceNow ? Proven knowledge of ITIL-based service management processes (ITIL More ❯
Asset and ConfigurationManagement (SACM), ensuring accurate and real-time management of software and IT assets within the CMDB. * Drive continuous enhancements to the CMDB, improving visibility, compliance, and lifecycle management of IT assets. Security, Compliance & Risk Management: * Embed security and compliance into operational workflows with automated security controls. * Ensure More ❯
workflows. LeadService Asset and ConfigurationManagement (SACM), ensuringaccurate and real-time management of software and IT assets within the CMDB. Drive continuousenhancements to the CMDB, improvingvisibility, compliance, and lifecycle managementof IT assets. Security, Compliance & Risk Management: Embedsecurity and compliance into operational workflowswith automated security controls. Ensure adherence toISO 27001, NIST More ❯
ServiceNow for deployment by the development team. We are looking for: Good knowledge of Service Management processes Solid experience in ServiceNow, including ITSM, ITAM & CMDB Exposure to ServiceNow development including service offerings, catalogue items, and workflow using Flow Designer. Our client has an office in central London and requires staff More ❯
execution and progression of deals. Market Analysis & Positioning: Conduct competitive research and identify opportunities for ITAM integrations within ITSM, cybersecurity, software asset management, and CMDB automation markets . Hunting for Product Holders: Engage with product managers and technical decision-makers within ISVs to drive interest and adoption of integrations. Use More ❯
execution and progression of deals. Market Analysis & Positioning: Conduct competitive research and identify opportunities for ITAM integrations within ITSM, cybersecurity, software asset management, and CMDB automation markets . Hunting for Product Holders: Engage with product managers and technical decision-makers within ISVs to drive interest and adoption of integrations. Use More ❯
IDAM objectives in conjunction with the IDAM Architects Management and review of all Identity documentation with consolidation into one strategic storage solution To maintain CMDB & Service Catalogue & technical items relating to IDAM configuration items Drive the IDAM Change Management process, ensuring change control processes are followed, minimising service disruption What More ❯
planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯
planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯
planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯
london (croydon), south east england, United Kingdom
Church International Limited
planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯
Management of OS device images for onboarding/provisioning. Management of software deployment updates via Windows/Office Updates. Maintenance of Asset register and CMDB as part of the Change Management process (Configuration Items). Configuring a device so it performs as expected using the bundled operating system, business/ More ❯
the OKTA service for the purpose of authentication and authorisation Set Up Org2org and SCIM Configuration In OKTA Manage designated technical team members Maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items Participate in the IDAM Change Management process What you'll need: Certified to OKTA Administrator level More ❯
on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI … techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI … techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or More ❯
and consistently. The successful candidate will oversee the strategic acceptance, identification, storage, and withdrawal of all supported configuration items from both production and the CMDB platform. Role and Responsibilities This role is within the IT Asset Management team and involves working with other Mastercard functions such as Architecture, Platforms, Portfolio … in ITSM and knowledge of change management processes. Ensuring infrastructure needs for technical assets are accurately captured and governed. Defining KPIs and MPIs for CMDB operations and engaging with senior stakeholders. Possessing administrative expertise in the ITSM platform, BMC Discovery, and API functionalities. Driving continuous improvement on the ITSM platform … high-priority tasks effectively. Experience facilitating communication with stakeholders and customers. Data modeling expertise and experience with reporting tools, KPIs, and MPIs. Background in CMDB orchestration, data consumption, and supply management. Understanding of IT Asset Management, Technology Lifecycles, Change Portfolio, Security systems. Experience with BMC Remedy and integrations. Payments industry More ❯
Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯
Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯
ServiceNow Service Manager/cmdb & csdm/itl/Scripting/rest/soap/data flows We are seeking an experienced ServiceNow Service Manager to take strategic ownership of the ServiceNow platform, supporting mid- to long-term development and ensuring alignment with business needs. This role requires a blend … presentations and demos that align platform strategy with business goals. Support and mentor team members with ServiceNow training and knowledge sharing. Manage and maintain CMDB and align with Common Service Data Model (CSDM) standards. Core Skills & Experience: 5-7 years of hands-on ServiceNow development or management experience. Proven ability … them into technical solutions. Experience with upgrade and patch management within ServiceNow. Proficiency in managing update sets and promoting code across instances. Knowledge of CMDB design, discovery, and maintenance including KPI reporting. Experience with system integrations and common integration methods. Familiar with ServiceNow development and administration techniques. Strong communication and More ❯
resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be … and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree More ❯
Service Delivery Business Analyst at N Consulting Ltd Role: Service Delivery Business Analyst Skills: CMDB, Advanced Excel, Power BI Employment Type: Contract Location: London, UK Requirements: Skills to translate the stakeholder requirements/expectations into work for IT Partners. Skills in data extraction, loading, analysis, and creation of Visio workflows. … skills, presenting appropriately. Experience interacting with technology and business in influencing management on a day-to-day basis. Experience in using Service Now/CMDB to levels of extracting data and providing Dashboards. Awareness of Fusion. Experience Required: Bachelor's degree in Computer Science or equivalent, practical background of ITIL … Incident, Major Incident, Problem, Release, Change, and Configuration. Proficiency in MS Office (Word, PowerPoint, Visio, Excel); Power BI, Excel advanced . Service Now/CMDB or equivalent. Project management methods. Microsoft communications tools i.e. Teams, SharePoint, Confluence. More ❯
ServiceNow Architect or Senior Consultant in a client-facing role. Strong expertise in multiple ServiceNow modules, especially: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD (Human Resources Service Delivery) CSM (Customer Service Management) Service Portal, Flow Designer, Integration Hub Experience with designing and implementing integrations via REST …/SOAP APIs and MID Servers. Strong understanding of CMDB, service mapping, and data modelling. Ability to manage client relationships and deliver workshops/presentations. Knowledge of Agile/Scrum methodologies. ServiceNow Certified Implementation Specialist or ServiceNow Certified System Administrator. This is a fantastic opportunity to work on high-impact More ❯