a Service Asset and ConfigurationManagement Analyst, you will play a crucial role in ensuring the accuracy and integrity of our ConfigurationManagementDatabase (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall … ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map … future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
this will be a crucial role for the business as you will be responsible for the accuracy and Integrity of there ConfigurationManagementDatabase (CMDB). The successful candidate will take ownership of building relationships with various teams across the business to ensure the management and optimisation of the CMDB … several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services, and assets. Use Discovery to automatically discover and … insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Skills and Experience Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB is updated with release updates when a Change is implemented. '€¢Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of more »
Manager function will ensure delivery of a single standardised Asset Management Practice including a single set of methods and procedures for a reliable inventory (CMDB) for all Global IT Assets ensuring its governed and managed efficiently and effectively. This is a hybrid role with up to 2 days a week more »
success as a team leader in the following areas: Architect, design, and implement the Common Service Data Model (CSDM) framework and ConfigurationManagementDatabase (CMDB) solutions. Collaborate with stakeholders to understand their requirements and translate them into technical specifications for CSDM/CMDB implementation. Help develop and maintain CSDM/… CMDB policies, processes, and procedures to enable efficient management of the IT infrastructure, applications, and services. Provide guidance and support to the IT team on CSDM/CMDB-related issues and inquiries. Continuously evaluate and improve CSDM/CMDB processes to optimize IT service management and enable effective decision-making. … Proven experience as a CSDM/CMDB Architect or similar role. Proficiency in ServiceNow CSDM/CMDB frameworks and tools Strong knowledge of IT service management principles (ITIL) and IT infrastructure. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills to collaborate with cross-functional teams. Ability to more »
in case of laptop swaps. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility more »
Greater London, England, United Kingdom Hybrid / WFH Options
Wipro
other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural governance activities. Familiarity with industry trends more »
Role: ServiceNow Lead(Expertise in OMT, ITSM and CMDB) Location: UK reading and London hybrid Trevel. Type: Permanent Must Have: Telecom Domain experience. Requirements and Skills: Development Experience: Prior experience as a Developer or Designer is a prerequisite, with a documented history of prosperous project executions. A solid command of more »
Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as more »
Change and Configuration Analyst Permanent - Hybrid Working - Up to £80k in London (based on experience) Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB An exciting opportunity to work with a big-name client within the insurance sector. The client is looking for a Change and Configuration Analyst who is … with architectural designs Engage in routine audits to verify the accuracy and comprehensiveness of configuration data, ensuring the integrity of the ConfigurationManagementDatabase (CMDB). Utilize the CMDB to proactively identify potential incidents or problems, promptly reporting them to the relevant support teams for resolution or preventive measures. Collaborate … ensure accuracy and relevance. Key Experience: Proficient grasp of ITIL principles and their practical application within IT service management frameworks. Understanding of configurationmanagement databases (CMDB) and their pivotal role in upholding precise configuration data. Familiarity with contemporary infrastructure technologies encompassing networking, Servers, storage, virtual desktops, virtual Servers, and Cloud more »
chats/communications · Create Colocation of Inbound/Outbound Shipments and track Deliveries · Work with SCM/Planning to update and add equipment into CMDB - How to receive servers in Twinkle AMS · Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities · Ensure the ACL more »
all the technical design, architecture governance in line with the org best practices. Your Profile: Key skills/knowledge/experience: Sound experience in CMDB/CSDM discovery – Cloud (GCP and Azure preferable). Proficient in registering Business Applications, creating Service maps, and managing GRC Controls. Experience establishing integrations with more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management. The ITOM Technical Architect works on a project team, reporting to the Project Manager and Practice Director for … Servers in customer environments. Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping. Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management. Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping. Articulate the ServiceNow CMDB … experience in a Solution Lead Consulting role for SeviceNow Tool Implementation. 4-5 years of hands-on implementation experience with ServiceNow ITOM, Event, Discovery, CMDB, Service Mapping, Orchestration, Cloud Management. Thorough understanding and exposure on CMDB, Discovery and Event management processes. Good exposure on Performance Analytics, Reporting and Dashboards development more »
IT Change & Asset Manager Central London (Hybrid/remote) £65,000 annually TRIA are working with a fascinating global private equity organisation that spans across 16 countries with over 14,000 employees and 100,000+ users. We are representing a more »
Job Description IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage more »
Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design … Ability to employ service data models, and application within both IT and business services. Service user experience design, self-service design, driving self-service (CMDB & auto-discovery ) Knowledge of service management platform technologies, and how service management platforms enable service experience and realisation of efficiencies Experience of service transformation including more »
the ServiceNow ITOM offerings and can lead a customer through requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management. Required Skills 6-8 Years Engineering and Development experience in a Solution Lead Consulting role forServiceNow Tool Implementation … years of hands-on implementation experience with ServiceNow ITOM, Event, Discovery,CMDB, Service Mapping, Orchestration, Cloud Management Thorough understanding and exposure on CMDB, Discovery and Event management processes Good exposure on Performance Analytics, Reporting and Dashboards development Good knowledge and experience working with ServiceNow Custom Applications Good knowledge of ServiceNow more »
City of London, London, United Kingdom Hybrid / WFH Options
Goodman Masson
I am working with a Housing Association to find a Business Enterprise Architect to join the team. Location : London Onsite Requirements : Hybrid (Flexible) Salary : 72-76k A successful Business Enterprise Architect will: Engage with business stakeholders to understand strategies more »