9 of 9 CMDB Jobs in Cheshire

currency across our infrastructure, including End User, Server and Networks environments. The Service Asset & Configuration Management (SACM) function is accountable for Hardware and Software Asset Management and the Configuration Management Database that underpins IT Service Management for AstraZeneca. Hardware Asset Management defines and governs against the global standards for hardware asset lifecycle from cradle to grave, across all Infrastructure asset … Software Asset Management reports and analyses software usage against entitlement, identifying gaps and supporting application and service owners remediate any non-compliances and in doing so provides audit defense. CMDB Ownership defines, measures, governs and manages the data within the CMDB, ensuring that our inventory is complete, accurate and leveraged as the source of the truth to underpin ITSM processes … such that there is minimal unplanned impact on user operations. Successful candidates will be required to demonstrate the following experience, capabilities & skills: Demonstrable experience operating and maintaining Asset Management and CMDB (ServiceNow & Flexera Preferred). Experience leading and developing Config management strategies in a global organisation. Excellent stakeholder management and experience working and dealing with suppliers and vendors. Technical knowledge More ❯

Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes. Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures. More ❯

none exist. Work cross-functionally within the IT Department to ensure the successful transition of new services into production, including installing, configuring, and updating devices and applications. Update the CMDB promptly to reflect changes. Contribute to Continuous Service Improvement by suggesting improvements to policies, processes, and procedures. Assist in achieving team and service KPIs as agreed within the IT Service More ❯

and implement secure network architectures, including firewalls, intrusion detection/prevention systems, and encryption technologies. Adhere to enterprise governance & review processes to deliver project goals & deliverables. Follow enterprise ITSM & CMDB processes Monitor and analyze security alerts using Security Information and Event Management (SIEM) tools, and respond to security incidents in a timely and effective manner. Collaborate with cross-functional teams More ❯

and implement secure network architectures, including firewalls, intrusion detection/prevention systems, and encryption technologies. Adhere to enterprise governance & review processes to deliver project goals & deliverables. Follow enterprise ITSM & CMDB processes Monitor and analyze security alerts using Security Information and Event Management (SIEM) tools, and respond to security incidents in a timely and effective manner. Collaborate with cross-functional teams More ❯

and vulnerability assessments to identify and mitigate risks. Design secure network architectures, including firewalls, IDS/IPS, and encryption technologies. Ensure compliance with enterprise governance, review processes, ITSM, and CMDB standards. Monitor security alerts using SIEM tools and respond to incidents promptly. Develop and enforce IAM policies and NAC solutions in collaboration with cross-functional teams. Stay updated on security More ❯

incidents, requests, and tasks) Maintain and improve IT knowledge base and documentation Deliver high-quality support with a customer-first mindset Infrastructure & Compliance Maintain and update infrastructure documentation and CMDB data Provide local support for networking, telephony, and server infrastructure Ensure compliance with ITIL practices , technical standards, and security policies Manage local vendors (e.g. ISPs and mobile carriers ) Perform out … years in IT support or similar technical roles Strong knowledge of: Windows and Microsoft server infrastructure Network infrastructure and VoIP systems Mobile device and telephony management ITIL framework and CMDB practices Experience in a global organization preferred Excellent communication and customer service mindset #J-18808-Ljbffr More ❯

and tasks). Maintain and improve IT knowledge base and documentation. Deliver high-quality support with a customer-first mindset . Infrastructure & Compliance: Maintain and update infrastructure documentation and CMDB data. Provide local support for networking, telephony, and server infrastructure . Ensure compliance with ITIL practices , technical standards, and security policies . Manage local vendors (e.g., ISPs and mobile carriers … years in IT support or similar technical roles. Strong knowledge of: Windows and Microsoft server infrastructure Network infrastructure and VoIP systems Mobile device and telephony management ITIL framework and CMDB practices Experience in a global organization preferred. Excellent communication and customer service mindset . #J-18808-Ljbffr More ❯

under your responsibility. Ensuring that our knowledge base is kept up to date. Proposing improvements and enhancements based on experience and feedback from end users. Infrastructure And Governance Maintain CMDB Data and required documentation on infrastructure for the locations of your responsibilities Providing hands & feet assist as part of the IT Support Model Responsible for aligning business needs with the … ensuring that the system will follow Technical Standards, Security Policies, ITIL best practices, and global processes. Transfer knowledge and know-how from business applications owners to global documentation and CMDB, working actively on the projects for CMDB improvements. Managing local Internet service providers and mobile carriers Available to work out of regular working hours when it is commonly agreed (according More ❯