IT Support & Systems Lead
- Hiring Organisation
- IMPRESSION RECRUITMENT LIMITED
- Location
- Harrogate, North Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
secure configuration, identity/access management and resilience including patching and endpoint management. Support disaster recovery planning, testing and backup/restore procedures. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance, risk and compliance activities. Manage suppliers and ensure … hours support rota and service continuity activities. Experience Required: IT service operations experience (1st-3rd line environments). Strong ITSM experience including CMDB and asset lifecycle management. Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting, service performance analysis and trend ...