3 of 3 CMDB Jobs in the North West

maintained and updated appropriately. Attend daily service review meetings, providing ticket management updates and dashboard reporting to support customer management activities. Participate in CMDB and stores meetings with customers and partners to ensure compliance with agreed processes and standards. Prepare and present service performance data for weekly productivity reviews. Produce ...

Experience driving platform governance frameworks, managing technical debt, and handling complex upgrade paths. Technical Depth: Solid understanding of enterprise-wide transformations involving ITSM, ITOM, CMDB, and emerging AI capabilities. Delivery Maturity: Practical background in maturing DevOps operations, including CI/CD adoption, automated testing, and agile delivery principles. Communication: Exceptional ...

directly on the ServiceNow platform. Core Processes : Strong knowledge of ITSM processes (Incident, Change, Problem, Request, Knowledge) and working knowledge of ITOM components (Discovery, CMDB, Event Management, Service Mapping). Advanced Modules: Demonstrated experience with CSM, Service Bridge, and ML Ops principles for AI model lifecycle management. Web Development: Experience … Portal development, including HTML, CSS, AngularJS, and Glide scripting. Technical Components : Familiarity with Integration Hub, MID Servers, scoped app development, and relational database/CMDB architectures. Methodologies : Comfortable working within DevOps and Agile/Scrum environments with standard version control systems (e.g., Git). Certifications Required: ServiceNow Certified System Administrator ...