applications and platform integrations ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM) ServiceNow Application Developer ITIL Foundation Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous Excellent written and verbal communication skills Strong customer service focus and ability to present to senior stakeholders Ability to work both independently and as More ❯
at least two of the following monitoring tools: AppDynamics, DataDog, Azure Monitor, AWS CloudWatch, Splunk Experience with ServiceNow ITOM/similar AIOPS platforms and its various components, including Discovery, CMDB, Service Mapping, Alert enrichment, Event correlation, Metric Intelligence, and Log Analytics. An ideal candidate would have exposure to ITIL & Agile ways of working Observability principles (metrics, logs, traces) Open Telemetry More ❯
with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's ConfigurationManagementDatabase (CMDB) while contributing to solution architecture initiatives. Key Responsibilities: Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations between CMDB (JIRA) and downstream More ❯
BCP Documentation and Testing programs Proven track record of coordination of a BC program with its related IT DR program Experience with Fusion Framework BC and/or ServiceNow CMDB will be considered a plus Multilingual in European languages advantageous but not essential Ability and willingness to be on-call to support incident response efforts inside and outside of normal More ❯
new technologies and assisting with the IT setup for new starters.Manage Service Desk Tools: Ensuring our ticketing system is used effectively, utilizing remote support tools, and contributing to our CMDB administration.Support Procurement: Assisting with raising and uploading Purchase Orders and Quotes. What you'll bring:A strong customer service orientation and excellent communication skills (both written and verbal).A proactive More ❯
new technologies and assisting with the IT setup for new starters.Manage Service Desk Tools: Ensuring our ticketing system is used effectively, utilizing remote support tools, and contributing to our CMDB administration.Support Procurement: Assisting with raising and uploading Purchase Orders and Quotes. What you'll bring:A strong customer service orientation and excellent communication skills (both written and verbal).A proactive More ❯
technical solutions. Familiarity with the integration of external platforms/data into ServiceNow ensuring best practice is used. Preferably experienced with at least one of the ServiceNow HR, SecOps, CMDB, or Virtual Agent modules. Experience utilizing the ServiceNow Catalogue Builder and Flow Designer components. Experience of working within a DevOps environment and the related processes and controls. Be a confident More ❯