documentation of Hollister's end user technology. Assists the Asset Management Coordinator with the maintenance of the hardware and software configuration items using the CMDB databases and facilitates inventory audits. Be directly involved in strategic palling 7 implementation of desktop tools and systems. Builds service relationship with Business Units; attending More ❯
change and release advisory boards and ensuring risk-managed implementation of changes across the IT estate. Knowledge and ConfigurationManagement Maintain the CMDB (ConfigurationManagementDatabase) to the highest standard, ensuring accuracy and integrity across assets and services. Champion best practices in Knowledge Management-ensuring the knowledge base is accurate More ❯
Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service Management processes, CMDB, Service Introduction, Lean Six Sigma, Business Continuity, and Disaster Recovery processes. Empower our associates with the right tools, frameworks, methodologies, metrics, and governance so they … are we looking for? Master's degree in engineering, management, or related field preferred, or equivalent experience. Extensive experience in ITSM, Lean Six Sigma, CMDB, Disaster Recovery, and Service Introduction to Operations. Proven track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably, consulting … and effectiveness. Provide strategic recommendations based on data and insights from ITSM performance metrics. Oversee the design, implementation, maintenance, and continuous improvement of the CMDB, ensuring alignment with business needs. Evaluate and enhance CMDB performance and maturity. Design and implement continuous improvement processes to deliver business value (cost, quality, time More ❯
Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology … better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive experience in ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven … Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee design, implementation, maintenance, and continuous improvement of the CMDB and ensure its alignment with business needs. Evaluate and improve the CMDB performance and maturity. Design and implement the continuous improvement process to deliver business More ❯
need CDCTP and CDCMP. In full: Responsibilities: Assisting the manager to locate and audit existing inhouse and 3rd party processes Reviewing existing software and CMDB capabilities and evolving correction action so said systems are maintained Capturing access control methods, and physical security needs Creating solid plans to assist in the … migration of processes, procedures and supplier mechanisms from 3rd Party to client Dependency and Risk Management Stakeholder Management e-Permit ManagementCMDBmanagement and updates, along with Network Discovery capability Change Management ServiceNow and E-Permits, approval, and creation Incident Management Capacity Management Access Management Providing Safety briefings Everyone working More ❯
