24 of 24 CMDB Jobs in the South East

MID Servers, etc.). • Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. • Knowledge of ITIL/ITSM processes and best practices. • Experience designing and implementing CMDB and Discovery. • Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications: • ServiceNow Certified System Administrator (CSA). • ServiceNow Certified Implementation Specialist (CIS) in multiple modules. • ServiceNow Certified Application Developer More ❯

ITOM, ITAM, HRSD, CSM, GRC, SecOps and custom applications. Strong experience ServiceNow ITSM and other modules i.e (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Experience designing and implementing CMDB and Discovery. Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer ) and ServiceNow data model. ServiceNow Architect to Lead More ❯

IT service management framework (e.g., ITIL-aligned processes). Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations. Develop and maintain service documentation, CMDB accuracy, and knowledge base articles. Act as the key contact for business stakeholders on operational technology matters and End User Compute education/upskilling. Communicate service performance, risks, and planned More ❯

intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯

with TSOM (Telecoms Service Operations Management) implementation projects. Design + implementation of ServiceNow modules including: TSOM, ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications. Designing + implementing CMDB and Discovery. Proven expertise in ServiceNow integrations involving: REST, SOAP, APIs, and MID Servers. ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data modeling. ServiceNow Architect to Lead the design More ❯

in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications: 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯

GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + More ❯

GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + More ❯

10+ YEARS Hybrid Opportunity Preferred Skillset: Ø Experience working with ServiceNow domains Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application, engage stakeholders More ❯

Improvement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with SIEM, CMDB, and ticketing systems to streamline workflows. Create and update troubleshooting guides and knowledge base articles to support the wider team. Compliance and Governance Ensure practices meet known frameworks and standards More ❯

Improvement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with SIEM, CMDB, and ticketing systems to streamline workflows. Create and update troubleshooting guides and knowledge base articles to support the wider team. Compliance and Governance Ensure practices meet known frameworks and standards More ❯

maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows when required. Contribute to continuous improvement through process automation and documentation. What s More ❯

maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows when required. Contribute to continuous improvement through process automation and documentation. What’s More ❯

Role Title: Data Analyst (CMDB) Work mode: Hybrid, 2 days WFO Contract duration: 6 months and will be extended further Location: London Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation and remediation activities to ensure data accuracy and compliance. ServiceNow background More ❯

and resolve technical issues, escalating where necessary Deploy Windows 11 across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health and safety, equality and safeguarding More ❯

and resolve technical issues, escalating where necessary Deploy Windows 11 across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health and safety, equality and safeguarding More ❯

Technical Architect – ServiceNow (Change Management & CMDB) Location: London or Leeds Rate: £450 - £575 inside IR35 We’re seeking a highly capable ServiceNow Technical Architect to lead the design, governance, and optimisation of the Change Management and CMDB architecture within a large-scale enterprise environment. This role ensures technical integrity, platform scalability, and alignment with ServiceNow best practice across complex, multi … team delivery. Key Responsibilities Architecture & Design Define and govern the end-to-end technical architecture for Change Management and CMDB on the ServiceNow platform. Design data models, workflows, and integrations that ensure accuracy, scalability, and performance. Translate business and operational requirements into robust technical solutions aligned with ServiceNow standards. CMDB Ownership Shape the CMDB architecture, including class models, relationship mapping … data quality rules, reconciliation logic, and discovery patterns. Ensure CMDB design supports service, asset, and change workflows across the wider ecosystem. Oversee the integration of external data sources into the CMDB with strong data governance. Change Management Technical Leadership Architect automated and manual change workflows, approvals, risk calculations, and policy-driven logic. Ensure change models support high-volume environments and More ❯

ServiceNow/CMDB Administrator Our prestigious client are looking for an experienced ServiceNow/CMDB Administrator to join them on a 6 month initial contract. They are investing heavily in ServiceNow as their new ITSM toolset creating a best in class service and operations function. The ServiceNow/CMDB Administrator will - Ensure the CMDB is created, embedded and built into … ways of working and processes Work with technology and service owners to build and maintain the CMDB, ensuring all assets and services are accurately documented. Make sure all data relationships and dependencies are created, all data is maintained and ensure the CMDB becomes an integral part of the service. Fulfil Service Requests relating to CMDB data including data updates and More ❯

client are in the Public sector, so any similar industry experience there would be beneficial.Skills required: Strong knowledge of ITSM processes and frameworks Deep expertise in Change Management and CMDB modules Familiarity with CSDM, Service Mapping, and CI lifecycle management Excellent problem-solving, documentation, and stakeholder communication skills ServiceNow certifications (CSA, CIS – ITSM, CMDB) highly desirable More ❯

infrastructure operability, interfaces, space, backups and remedial action where needed. Act as the lead specialist for one or more specialist server infrastructure technologies Ensure relevant inventories and CMDB (configuration management database) is updated and maintained. Please see attached job description for further information. Person Specification Education and Training Essential Computer or related science degree or equivalent proven experience. IT Infrastructure More ❯

IT Operations/Business Change Manager (CMDB & ServiceNow) Location: London or Leeds Rate: £400 - £500 inside IR35 Overview You’ll lead the business-side adoption of an improved CMDB and Change Management operating model within ServiceNow. The role focuses on driving behavioural change, embedding ownership, improving data quality, and ensuring teams understand and consistently follow the updated processes. Key Responsibilities … CMDB Adoption & Governance Embed updated CMDB standards, policies, and data-ownership models across IT operations and delivery teams. Run workshops to clarify CI attributes, service mappings, relationships, and accountability. Monitor data quality, highlight gaps, and work with service owners to drive remediation. Support configuration audits and ensure alignment with operational, security and compliance requirements. Change Management Enablement Help teams understand … and adopted. Support readiness assessments and track adoption progress across different teams. Continuous Improvement Work with the ServiceNow product team to refine workflows, forms, and automation that support better CMDB and Change practice. Analyse usage metrics (data quality, RFC success rates, policy compliance) and make recommendations for improvement. Ensure lessons learned are captured and rolled into ongoing operational maturity work. More ❯

design and development (ITSM, ITOM, CSM, GRC, App Engine, etc.). Translate business needs into technical architecture and integrations. Guide developers, enforce coding standards, and optimize platform performance. Manage CMDB, Discovery, and automation initiatives. Stay current with new releases and recommend platform improvements. Requirements 8+ years of experience with ServiceNow. Expertise in JavaScript, Glide API, workflows, and integrations (REST/… SOAP). Strong knowledge of CMDB, Flow Designer, and Integration Hub. Excellent communication and leadership skills. Certifications: CSA, CIS (preferred), CAD (plus). More ❯

ServiceNow/CMDB Administrator Our prestigious client are looking for an experienced ServiceNow/CMDB Administrator to join them on a 6 month initial contract. They are investing heavily in ServiceNow as their new ITSM toolset creating a best in class service and operations function. The ServiceNow/CMDB Administrator will - Ensure the CMDB is created, embedded and built into More ❯

Consultants – Inside IR35 Fully Remote | 3–6 Month Contracts | Inside IR35 (Client Payroll – Employer’s NI Covered) We’re hiring two ServiceNow Consultants to join a major ITSM and CMDB transformation programme. Both roles are fully remote and inside IR35, with payroll run directly by the client. Role 1: ServiceNow Consultant – Change Management Key Focus Areas: Delivery of modern Change … Management processes Implementing Change Models , approval workflows & risk assessments Integration with DevOps pipelines Strong understanding of ITSM and best-practice governance Role 2: ServiceNow Consultant – CMDB Key Focus Areas: Deep knowledge of Discovery and IRE rules CMDB integrations and Service Mapping/Modelling Working with the Common Service Data Model (CSDM) CI clean-up, data quality and CMDB governance Details More ❯