documentation of Hollister's end user technology. Assists the Asset Management Coordinator with the maintenance of the hardware and software configuration items using the CMDB databases and facilitates inventory audits. Be directly involved in strategic palling 7 implementation of desktop tools and systems. Builds service relationship with Business Units; attending More ❯
Aldershot, Hampshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You will need to have strong communications both written and oral, ability to present solutions to More ❯
user and computer settings. Service Management: Experience of Incident and Service Request processes and the use of ticket tools IT Asset Management; Use of CMDB tools and maintenance of asset information Nice to have: ISO 27001 Information Security practices Microsoft Collaboration Tools. Skills in managing SharePoint, Teams, Viva and Copilot More ❯
the following programming languages: Java, JavaScript, and Python. The ideal candidate will have preferably experienced with at least one of the ServiceNow HR, SecOps, CMDB, or Virtual Agent modules, experience utilizing the ServiceNow Catalogue Builder and Flow Designer components, Experience of working within a DevOps environment and the related processes More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Axiom Software Solutions Ltd
at least one of the following programming languages: Java, JavaScript, and Python. 4 Preferably experienced with at least one of the ServiceNow HR, SecOps, CMDB, or Virtual Agent modules. 5 Experience utilizing the ServiceNow Catalogue Builder and Flow Designer components. 6 Experience of working within a DevOps environment and the More ❯
directly with executive-level customers and partners , advising on transformation strategy and value realization. Technology & Domain Knowledge Solid understanding of Technology Workflows (ITOM, ITAM, CMDB, AIOps, Observability, etc.) and their role in enterprise transformation. Familiarity with the ServiceNow platform or comparable enterprise platforms (e.g., Salesforce, SAP, Workday); certifications or ecosystem More ❯
IT setup for new starters. Manage Service Desk Tools: Ensuring our ticketing system is used effectively, utilizing remote support tools, and contributing to our CMDB administration. Support Procurement: Assisting with raising and uploading Purchase Orders and Quotes. What you'll bring: A strong customer service orientation and excellent communication skills More ❯
Slough, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Nephos Technologies
related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯
Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯
change and release advisory boards and ensuring risk-managed implementation of changes across the IT estate. Knowledge and ConfigurationManagement Maintain the CMDB (ConfigurationManagementDatabase) to the highest standard, ensuring accuracy and integrity across assets and services. Champion best practices in Knowledge Management-ensuring the knowledge base is accurate More ❯
their in house developed applications and application integrations for both in house and 3rd party applications. Responsibilities Junior Architect Accuracy and Completeness of the CMDB – The CMDB records and defines the architecture, tooling and interconnectivity of the organisation. This role will take ownership of the CMDB, ensuring the contents remains … the accuracy of this data and cooperate with Solution Architects to agree schemas and various stakeholders to collect data. Integration and automation of the CMDB with consuming applications and activities – The CMBD is used to define objects in the service desk, interface to Important Business Services (IBSs), reports for regulators … general understanding the IT Architecture. Stakeholder Management – The role will need to collect, contrast and balance a range of stakeholder inputs to both the CMDB and Solution Designs. The role must seek the best, long term, strategic outcome in these Forum Attendance – The role will attend, contribute and in some More ❯
of the CADM team. They are the 1st line of support and training for the Product Lifecycle Management (PLM) tool/ConfigurationManagementDatabase (CMDB) users. Responsibilities Performing CM activities (identification, control and planning, change, status accounting, audit). Recording, controlling, maintaining and distributing the controlled data. Providing reports to … of the CMDB. Control access to the CMDB. Support Project team members for CADM related queries, provide guidance on both Document and Data Management and CMDB use. Propose process improvements. Support the CADM team members. Report on activities, CMDB state and documentation/data status. Support CADM Team Leader. You … BOMs, Product Trees, Equipment Assembly trees, etc.). You support Project team members for CADM related queries and provide guidance on both ConfigurationManagement and CMDB use. You set up and run the CCB activities (Initiation, assessment, CCB facilitation, agenda and report). You develop CM processes & Tool improvements. Skills More ❯
Service Governance team. You will work in this small, specialised area as part of the wider Technology function. The role will involve CMDB (ConfigurationManagementDatabase) work. Our client have a very basic Asset & ConfigurationManagement process and are looking for this individual to help enhance, or completely revamp this … using ServiceNow ITOM. Previous ServiceNow experience is not a requirement but candidates must have previously worked on CMDB improvements or projects. We are looking for: Good knowledge of Service Management processes Experience creating, enhancing or improving a CMDB Knolwedge on Asset & ConfigurationManagement best practice Any expereience in ServiceNow, preferably More ❯
Role: ServiceNow Developer Location: London Skills: ITSM, ITOM, CMDB, SIR The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked … in at least one of the following programming languages: Java, JavaScript, and Python. Preferably experienced with at least one of the ServiceNow HR, SecOps, CMDB, or Virtual Agent modules. Experience utilizing the ServiceNow Catalogue Builder and Flow Designer components. Experience of working within a DevOps environment and the related processes More ❯
Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service Management processes, CMDB, Service Introduction, Lean Six Sigma, Business Continuity, and Disaster Recovery processes. Empower our associates with the right tools, frameworks, methodologies, metrics, and governance so they … are we looking for? Master's degree in engineering, management, or related field preferred, or equivalent experience. Extensive experience in ITSM, Lean Six Sigma, CMDB, Disaster Recovery, and Service Introduction to Operations. Proven track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably, consulting … and effectiveness. Provide strategic recommendations based on data and insights from ITSM performance metrics. Oversee the design, implementation, maintenance, and continuous improvement of the CMDB, ensuring alignment with business needs. Evaluate and enhance CMDB performance and maturity. Design and implement continuous improvement processes to deliver business value (cost, quality, time More ❯
Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology … better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive experience in ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven … Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee design, implementation, maintenance, and continuous improvement of the CMDB and ensure its alignment with business needs. Evaluate and improve the CMDB performance and maturity. Design and implement the continuous improvement process to deliver business More ❯
Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology … better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive experience in ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven … Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee design, implementation, maintenance, and continuous improvement of the CMDB and ensure its alignment with business needs. Evaluate and improve the CMDB performance and maturity. Design and implement the continuous improvement process to deliver business More ❯
need CDCTP and CDCMP. In full: Responsibilities: Assisting the manager to locate and audit existing inhouse and 3rd party processes Reviewing existing software and CMDB capabilities and evolving correction action so said systems are maintained Capturing access control methods, and physical security needs Creating solid plans to assist in the … migration of processes, procedures and supplier mechanisms from 3rd Party to client Dependency and Risk Management Stakeholder Management e-Permit ManagementCMDBmanagement and updates, along with Network Discovery capability Change Management ServiceNow and E-Permits, approval, and creation Incident Management Capacity Management Access Management Providing Safety briefings Everyone working More ❯