13 of 13 CMDB Jobs in the South East

Title: ServiceNow CMDB Consultant Job Summary The ServiceNow CMDB Consultant is responsible for the design, implementation, configuration, and ongoing optimization of the ServiceNow Configuration Management Database (CMDB). This role ensures accurate, reliable, and actionable configuration data to support IT Service Management (ITSM), IT Operations Management (ITOM), Asset Management … stakeholders across IT, security, and operations to define data models, governance, and processes that align with business objectives and industry best practices. Key Responsibilities CMDB Design & Implementation Design and implement CMDB data models aligned with business and technical requirements Configure CI classes, attributes, relationships, and reconciliation rules Implement and maintain ...

Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.). Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations. Understanding of data modeling, CMDB, metadata, core data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices ...

related tickets, incident resolution, problem management, and documentation. Contribute to change management activities, including planning, testing, and implementing infrastructure changes. Ensure accurate configuration management (CMDB), support disaster recovery activities, and collaborate with suppliers to resolve issues quickly. Identify opportunities to improve processes, documentation, and infrastructure performance. What We’re Looking ...

support and optimise IT service management across the organisation. Key Responsibilities: Design, develop, configure, and maintain ServiceNow applications and modules (e.g. ITSM, ITOM, CMDB). Build and customise workflows, business rules, client scripts, UI policies, and integrations. Collaborate with internal stakeholders to gather requirements and translate them into scalable ServiceNow ...

Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring. Defining + implementing technical governance, architecture operating models, and instance strategy. Knowledge of CMDB, data modelling, metadata, core data, data governance + security. Leading stakeholder workshops + discovery sessions to understand current-state processes, define future-state vision, scope requirements ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

with organisational and MOD standards. Develop and enforce policies, procedures, and tools for configuration identification, control, status accounting, and audit. Configuration Items (CIs) and CMDB Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy … ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance and Compliance: Apply ITIL V4 principles to define and implement compliant processes for configuration and change management. Ensure adherence to UK MOD security and quality standards throughout ...

Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. … workflows. IT Asset Management (ITAM) Essential for Technology Experience delivery. You should understand: Hardware and Software Asset Management concepts Asset lifecycles Integration between ITAM, CMDB, ITSM, and procurement Employee Experience and Workplace Service Delivery You should be comfortable delivering: Workplace Service Delivery Employee onboarding and transitions Employee-facing service experiences ...

successfully implement complex ITSM platforms on time and within budget. Key Responsibilities Define, validate, and govern BMC Helix architecture, including ITSM Suite, Digital Workplace, CMDB, and Smart IT . Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio and Business Workflows . Ensure alignment with ITIL best practices … Orchestrators, Discovery, and Service Assurance tools . Configure and manage APIs, web services, and middleware to enable seamless data exchange. Oversee complex integrations including CMDB reconciliation, auto-ticketing, and identity management . Own technical delivery across multiple projects, ensuring adherence to delivery governance and quality frameworks . Conduct risk assessments ...

project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise … systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and Middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation ...

architecture to lead technical delivery across a major transformation programme. This role suits a hands-on architect with deep knowledge of Helix ITSM, Atrium CMDB, AR System, Digital Workplace, Smart IT, and complex integration environments. Key Responsibilities Define, validate and govern BMC Helix architecture across ITSM, CMDB, Digital Workplace … Helix Innovation Studio and Business Workflows. Lead integrations with third-party platforms including Active Directory, orchestrators, discovery tools, APIs, web services and middleware. Oversee CMDB reconciliation, data flows, auto-ticketing and identity management integrations. Own end-to-end technical delivery, ensuring compliance with ITIL, enterprise standards and governance frameworks. Support ...

landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB ...

Our client based near Greenhithe are looking for 2 administrators to join the team due to the rapid growth of the business. We need someone with the relevant admin experience in data handling and experience ...