9 of 9 CRM Analyst Jobs in London

Job Description - CRM Senior Analyst () Job Description CRM Senior Analyst - ( ) Description About MoneyGram We're rebuilding one of the most trusted names in fintech-and doing it like a startup. MoneyGram has been a global leader in cross-border payments for decades, and now we're entering our most exciting chapter yet: a full … operators and builders ready to run at this opportunity, shape the future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape … and deliver high-impact CRM programs that improve retention, engagement, and LTV across our key markets. You'll collaborate with regional marketers, product and data teams, and performance creative to build cross-channel CRM campaigns (Email, SMS, Push) that drive measurable outcomes. If you're someone who can jump from HTML QA to campaign analysis to audience logic More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

ROLE PURPOSE As a Dynamics 365 CRM Product Analyst, you will play a key role in enhancing and supporting the organisation’s Microsoft Dynamics 365 CRM and Power Platform capabilities. This multi-faceted role combines business analysis, application support, training, testing, and product ownership to ensure the CRM platform is effectively leveraged across the organisation. … deliver training, and ensure the system evolves in line with user needs and strategic goals. KEY RESPONSIBILITIES Product Ownership & Business Analysis • Act as the internal champion for Dynamics 365 CRM and Power Platform, promoting best practices and identifying opportunities for improvement. • Gather and document business requirements, translating them into functional specifications for system enhancements. • Collaborate with stakeholders to prioritise … and deliver CRM improvements aligned with business objectives. Training & Documentation • Develop and deliver user training sessions and materials to support adoption and effective use of Dynamics 365 and Power Platform tools. • Maintain up-to-date documentation including user guides, process flows, and training manuals. Testing & Quality Assurance • Design and execute test cases for new features and system changes. • Support More ❯

markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Senior CRM Data Analyst Location: London Hybrid We are looking for … a Senior CRM Analyst to work within the VML Data team. The Senior Analyst will analyse data to deliver value through understanding our clients' customers and the performance of marketing activities. Working closely with the wider analytics and data team you will be responsible for the development and delivery of measurement and insight projects across … skills and knowledge of colleagues, creating and sustaining a learning culture within the team. Skills and experience 3+ years working in a marketing or related field as an analyst or senior analyst Experience of coding languages for analysis (Python & SQL preferred) Experience of platforms such as Salesforce Experience of developing wrireframes and creating dashboards High level More ❯

Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales module End to end project life cycle skills … links Dynamic, collaborative team environment, with excellent progression prospects Interested? Apply today for more details! To discuss this exciting opportunity in more detail within the Dynamics 365 CE/CRM market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics More ❯

Job Benefits: Outside IR35 Business Analyst - Microsoft Dynamics 365 CRM (Cloud) We're supporting an organisation undergoing a major CRM transformation, scaling up the implementation of Microsoft Dynamics 365 as part of a strategic programme. Key Responsibilities: Support the deployment of Microsoft Dynamics 365 CRM across multiple business functions Gather and translate business requirements into … clear technical and functional documentation Partner with delivery teams and third-party vendors to ensure effective CRM configuration and data integration Facilitate workshops and engage users and stakeholders throughout the project lifecycle Map current and future-state business processes, identifying data and system dependencies Contribute to planning, testing, and realisation of business benefits Work collaboratively with project managers, developers … and cross-functional teams Required Experience: Demonstrable experience as a Business Analyst on Microsoft Dynamics 365 CRM implementations (preferably cloud-based) Experience working within regulated or structured environments such as housing or similar sectors Strong stakeholder management skills, including experience working with both technical and non-technical audiences Ability to operate effectively in dynamic project environments with More ❯

strengthen its European presence with a strategy geared towards locations that reflect the vision and philosophy of the Ralph Lauren brand. We are seeking a passionate and highly experienced CRM & Data Strategy Analyst to join our Data Strategy team.Reporting into Senior Data Strategy Manager, this individual will be owning analysis of end-to-end CRM and … Marketing activities, owning business as usual (BAU) CRM Reporting, supporting Senior Analysts with ad-hoc requests and data extracts, and reporting back to the business on the success of campaigns, database health and overall CRM performance. o Become a subject matter expert on all CRM journeys/campaigns and associated data landscape, which includes familiarity with key … platforms and having in-depth knowledge of data flows o Own analysis and reporting of CRM/Marketing activities o Own the set-up of BAU CRM campaigns, which includes weekly promotional emails o Build guides and document processes related to CRM journeys and platforms o Report on key marketing activities including database health, acquisitions, and campaign More ❯

well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final … continue to improve efficiency. What you will bring Experience supporting Sales Distribution, Client Service, Marketing and Product Development organizations. 8+ years of Business Analysis experience Minimum of 2+ years CRM platform experience, Salesforce hands-on experience a plus. Solid understanding of the business processes and workflows within Sales and Marketing Ability to lead projects; refines user stories, including identification … well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final More ❯