3 of 3 CRM Analyst Jobs in the West Midlands

Join us on the Journey... National Express are recruiting an experienced CRM Insight Analyst to join our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customer segmentation, refining audience selections, and analysing customer behaviours to support personalised … also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge … and measurement to determine the effectiveness of CRM, Marketing and Business Development activity with a view to continuous improvement Develop and maintain performance dashboards as required for key activity. Monitor trends and supply actionable insight to key stakeholders, through either Tableau/and or existing tools Support the new product development pipeline by providing insightful data analytics, models and More ❯

Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights … growth. This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports …/exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive More ❯

Robert Half Technology are currently recruiting for a contract CRM Data Analyst role to start as soon as possible. You will be required to be in the office 3 days a week. The role is based just outside of Wolverhampton. We're looking for a detail-oriented and collaborative Senior CRM & Data Insights Executive to take … ownership of CRM and data operations. This role plays a vital part in ensuring supporter data is accurate, accessible, and strategically used to drive engagement success. The ideal candidate will be a hands-on technical expert who enjoys improving systems and processes, while also acting as a key partner to teams across the organisation. Key Responsibilities CRM & Data … Operations Serve as the primary owner of the CRM system, overseeing its strategic development and day-to-day performance. Ensure supporter data is accurate and maintained to support compliance, and reporting. Manage data processes such as imports, segmentation, deduplication, GDPR updates. Maintain efficient and well-documented processes around coding, data selections, and income tracking. Lead CRM improvement initiatives More ❯