ServiceNow CRM Transformation Lead - Managing Consultant
- Hiring Organisation
- Capgemini
- Location
- Glasgow City, United Kingdom
- Employment Type
- Full Time
deliver ServiceNow-enabled customer, revenue and ecosystem transformation programmes and grow the Business Technology portfolio within our clients. As a Managing Consultant – CRM Transformation, you will help clients redesign customer-facing and revenue-generating operating models using ServiceNow’s workflow platform, AI capabilities and ecosystem integrations. … will act as a techno-functional SME across ServiceNow CRM capabilities, helping organisations transform customer service, field operations, commercial processes and ecosystem collaboration while accelerating growth and improving customer experience. Key expectations from this role include: Client Delivery & Advisory Define customer operations and revenue transformation strategies leveraging ServiceNow Advise ...