CRM Coordinator
Merseyside, England, United Kingdom
Walker Lovell
This is an exciting opportunity to help shape the future of CRM strategy and operations within a global organization. If you’re passionate about optimizing sales processes, enhancing customer experience, and driving data-driven decisions, this role is perfect for you. Key responsibilities • Support CRM Strategy – Work alongside … the CRM Specialist to develop and implement a CRM roadmap aligned with business objectives, ensuring system effectiveness and user satisfaction. • Drive CRM Implementation – Collaborate with IT teams to test, integrate, and monitor CRM tools. Maintain data health through regular audits and cleansing activities. • Optimize Sales Processes … Standardize and support sales activity tracking across the business development network to enhance performance and efficiency. • Provide CRM Support & Training – Deliver system training, troubleshoot user issues, and provide technical support using service management tools. • Enable Business Intelligence – Develop and maintain dashboards and reporting tools that support data-led decision More ❯
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