Customer Support Executive - CRM
Stevenage, Hertfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The Institution of Engineering & Technology
ll also support the setup and maintenance of IET events, ensuring all information is correctly recorded and updated. A core part of your role will involve working with our CRM system to manage member and customer data effectively. You'll be expected to navigate and update records with precision, support campaign and service delivery processes, and help ensure data … integrity across systems. Experience using CRM platforms (particularly Microsoft Dynamics) be key, as you’ll be using it regularly to track interactions, manage tasks, and provide a joined-up service experience . If you thrive in a fast-paced, detail-driven environment and enjoy helping members navigate their journey, this role offers the opportunity to make a real impact … able to manage multiple tasks while maintaining high levels of accuracy. Strong communication skills and the ability to work both independently and collaboratively will be essential. Experience working with CRM systems is highly desirable; candidates with strong CRM expertise, particularly in Microsoft Dynamics, will be at an advantage. Please note, this role is based 5 days per week More ❯
Employment Type: Contractor
Rate: £25,000 per annum
Posted: