2 of 2 CRM Manager Jobs in the East Midlands

expert needed! Our client is a much loved ecommerce business who going through an impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth … will drive customer communications across email, SMS and push. The role: Ownership of the customer database – Klaviyo Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing the customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively … using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer behaviour to identify opportunities and take an always-on approach to optimisation. Work closely with colleagues in marketing, data and tech to More ❯

Blue Light Card. Individually great, together unstoppable The Role and the Team We have an opportunity for an experienced CRM Automation Manager to join our CRM team and drive CRM efficiency and relevancy through scalable automation, personalisation, and technical innovation. You’ll be joining us … push notifications, and in-app messaging to drive engagement, retention, and overall member satisfaction Own the technical campaign reasoning and execution within Braze (our CRM), ensuring that campaigns are personalised effectively, and delivered to the right segments at the right time Implement real-time personalisation strategies and establish new … systems like our CMS, partnering with technical teams to ensure seamless data flow, robust event tracking, and a 360° view of the customer for CRM purposes Set up and manage API-triggered transactional messages for new product verticals, working closely with Tech and Product teams to introduce and optimise More ❯