15 of 15 CRM Specialist Jobs in London

D365 CRM Specialist Location: London (Hybrid) Salary: £65,000 + benefits Industry: Professional Services/Architecture/Engineering/Design Type: Permanent Seeking a D365 CRM Specialist to support adoption, improve system usability, and enhance client and project data insights across the business. This role combines CRM optimisation, stakeholder engagement, data governance, and … user training. It suits someone who enjoys refining systems, improving processes, and working closely with cross-functional teams to ensure the CRM becomes a high-value organisational tool. You will help shape, maintain, and optimise the new Dynamics 365 CRM environment. This includes supporting the rollout to new user groups, improving user experience, building training materials, and ensuring … high data quality across the platform. You’ll have influence across multiple teams in a creative, global environment. Key Responsibilities Implement CRM best practices to streamline processes and enhance user experience Support the rollout of Dynamics 365 to new user groups, including creating clear, engaging training materials Maintain and cleanse CRM data to ensure accuracy, integrity, and system More ❯

D365 CRM Specialist Location: London (Hybrid) Salary: £65,000 + benefits Industry: Professional Services/Architecture/Engineering/Design Type: Permanent Seeking a D365 CRM Specialist to support adoption, improve system usability, and enhance client and project data insights across the business. This role combines CRM optimisation, stakeholder engagement, data governance, and … user training. It suits someone who enjoys refining systems, improving processes, and working closely with cross-functional teams to ensure the CRM becomes a high-value organisational tool. You will help shape, maintain, and optimise the new Dynamics 365 CRM environment. This includes supporting the rollout to new user groups, improving user experience, building training materials, and ensuring … high data quality across the platform. You’ll have influence across multiple teams in a creative, global environment. Key Responsibilities Implement CRM best practices to streamline processes and enhance user experience Support the rollout of Dynamics 365 to new user groups, including creating clear, engaging training materials Maintain and cleanse CRM data to ensure accuracy, integrity, and system More ❯

This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly … and maintain a clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to … materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations. * You More ❯

This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly … and maintain a clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.* Coordinate CRM processes end to end, from gathering requirements to … materials that help marketing teams work confidently and independently.* Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.* Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations.* You More ❯

CRM Implementation Specialist - Hybrid in London - Entry level position A fast-growing consultancy specializing in digital work operating systems is looking for a London based CRM Implementation Specialist to join the team. You'll be the Technical Expert in helping clients streamline operations and maximize the value of their work management platforms—particularly within More ❯

About the Role The CRM & Web Specialist plays a key role in the marketing team, focusing on customer engagement and digital experience. This role manages the CRM platform and website to ensure effective customer communication, seamless user journeys, and data-driven optimisation that supports awareness, engagement, and conversion goals. Working cross-functionally with teams such as … Paid Media, Content, and Social, the CRM & Web Specialist ensures all digital touchpoints deliver consistent and engaging experiences that strengthen customer relationships. Tasks & Typical duties/responsibilities may include, but are not limited to, the following CRM Management Manage day-to-day operations of the CRM platform, including data quality, segmentation, and campaign execution. Plan … campaigns that nurture leads, engage customers, and support retention goals. Develop and optimise automated journeys and triggered communications based on customer lifecycle and behaviour. Track, analyse, and report on CRM performance metrics (open rates, CTR, conversions), identifying opportunities to enhance engagement. Collaborate with internal stakeholders to align CRM activity with broader marketing and business objectives. Website Management Own More ❯

The client is seeking an experienced Marketing Automation & CRM Specialist to take ownership of the marketing automation platform and CRM integration. You will optimise workflows, improve data integrity, and deliver targeted campaigns that drive engagement and revenue. Client Details A professional services business in London who are looking for a CRM, marketing automation expert Description More ❯

The client is seeking an experienced Marketing Automation & CRM Specialist to take ownership of the marketing automation platform and CRM integration. You will optimise workflows, improve data integrity, and deliver targeted campaigns that drive engagement and revenue. Client Details A professional services business in London who are looking for a CRM, marketing automation expert Description More ❯

Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In … this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions More ❯

CRM Manager | Salesforce Marketing Cloud Specialist | HealthTech | GDPR | CRM | Location: London (Hybrid) Do you have experience in Salesforce Marketing Cloud? Are you a motivated individual who is looking to utilise their technical expertise to make a real difference in people’s lives This is a brilliant opportunity for an experienced CRM Manager specialising in Salesforce … delivering fertility solutions for thousands of people across the UK. You will be the in-house expert responsible for planning, building, optimising, and reporting on all marketing automation and CRM activity using Marketing Cloud tools. The ideal candidate will have at least 3 years direct management experience in Salesforce Marketing Cloud and a strong understanding of Marketing Cloud tools More ❯

Technical CRM Manager (Salesforce Marketing Cloud Specialist) Bristol or London (Hybrid) Permanent - £60,000-£80,000 dependant on experience plus excellent benefits package Are you a Salesforce Marketing Cloud specialist ready to drive next-level CRM innovation? We’re looking for an experienced Salesforce CRM Manager to join our growing team in Bristol … or London . This is a fantastic opportunity to shape CRM strategy, lead automation excellence, and collaborate across Product, Engineering, Analytics, and Marketing to deliver impactful, data-driven customer experiences. The Role As the Technical CRM Manager , you’ll take ownership of developing and implementing CRM strategies and solutions with a strong focus on Salesforce Marketing Cloud … SSJS for complex automation and data processing tasks. API Integrations Experience with REST/SOAP APIs for data imports, exports, and trigger sends. Integrating SFMC with external systems (CDP, CRM, backend services, etc.). Data Management Design, maintain, and optimize data models within SFMC. Understand ETL processes and data flows between systems. Ensure high data quality through cleaning, governance More ❯

Technical CRM Manager (Salesforce Marketing Cloud Specialist) Bristol or London (Hybrid) Permanent - £60,000-£80,000 dependant on experience plus excellent benefits package Are you a Salesforce Marketing Cloud specialist ready to drive next-level CRM innovation? We’re looking for an experienced Salesforce CRM Manager to join our growing team in Bristol … or London . This is a fantastic opportunity to shape CRM strategy, lead automation excellence, and collaborate across Product, Engineering, Analytics, and Marketing to deliver impactful, data-driven customer experiences. The Role As the Technical CRM Manager , you’ll take ownership of developing and implementing CRM strategies and solutions with a strong focus on Salesforce Marketing Cloud … SSJS for complex automation and data processing tasks. API Integrations Experience with REST/SOAP APIs for data imports, exports, and trigger sends. Integrating SFMC with external systems (CDP, CRM, backend services, etc.). Data Management Design, maintain, and optimize data models within SFMC. Understand ETL processes and data flows between systems. Ensure high data quality through cleaning, governance More ❯

A leading international law firm is seeking a detail-oriented and proactive CRM Executive to join its dynamic Products team on a 12 month fixed-term contract. This role is pivotal in driving data integrity, supporting business development initiatives, and enhancing product management outcomes across the firm. Working closely with Technology and BD teams, the CRM Executive will … manage and optimise CRM data processes, ensuring accuracy, compliance, and strategic segmentation. The successful candidate will play a key role in performance tracking, user support, and system configuration, contributing to the firm's broader client engagement and growth strategies. Key Responsibilities Data Management & Segmentation Maintain and update client and company records, ensuring completeness and accuracy Run data searches, manage … folders, and archive outdated contacts Monitor data quality and support governance initiatives Segment contacts and maintain targeted mailing lists Troubleshoot CRM issues and guide users on data standards Reporting & Analytics Generate reports using Power BI and other tools Analyse engagement metrics and contact feedback Support KPI development and strategic insights Project & Inbox Oversight Manage CRM-related inboxes and More ❯

group is seeking a HubSpot Specialist to join its Technology department. This newly created role sits within the Products team and offers a unique opportunity to shape CRM strategy and performance across the business. As the firm's HubSpot expert, you'll lead the optimisation, configuration, and integration of the platform to support strategic growth objectives. You … ll collaborate with cross-functional teams to translate business goals into actionable CRM solutions, ensuring the right tools are used for the right processes. This is a hands-on role for someone who thrives on solving problems, improving systems, and driving engagement through data-driven insights. You'll also have the opportunity to expand your CRM expertise beyond … HubSpot Management & Optimisation Administer and configure HubSpot to meet evolving business needs Design and implement automated workflows to support lead nurturing and retention Stay current with HubSpot updates and CRM best practices Data Strategy & Integrity Develop and maintain data collection strategies across practice areas Conduct regular audits and cleansing to ensure data accuracy Create custom modules and reset expectations More ❯

A leading international law firm is seeking a detail-oriented and proactive CRM Executive to join its dynamic Products team on a 12 month fixed-term contract. This role is pivotal in driving data integrity, supporting business development initiatives, and enhancing product management outcomes across the firm. Working closely with Technology and BD teams, the CRM Executive will More ❯