CRM Specialist
Birmingham, West Midlands, United Kingdom
West Midlands Combined Authority (WMCA)
Are you a CRM expert with a passion for driving digital transformation? Were looking for a dynamic and forward-thinking professional to help shape the future of our workplace. Join our Digital and Data team, where were harnessing the power of Microsoft technologies to revolutionise how we work. As our CRM Specialist, youll take ownership of … driven environment, wed love to hear from you. Please note, this is a 2-year fixed-term contract. What will you be doing? Assist in the development of a CRM strategy in line with the Digital and Data to drive change throughout the business and its partners. Focus on our new Dynamics Contact Centre project. Manage the delivery of … the CRM services on our platform (Dynamics 365). Migrate legacy systems and data into the CRM platform. Work with the business to transform operations into an optimised CRM platform. Develop a single view of the customer ensuring data from corporate systems is visible to CRM users using integrations, APIs and other technology. Define and manage More ❯
Employment Type: Contract, Part Time
Salary: £55,000
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