2 of 2 CRM Specialist Jobs in the East of England

Your mission: As the CRM Specialist, you will drive user adoption on MS Dynamics and support CRM users through the follow-up and resolution of their cases and queries. In addition, you will assess relevant business needs and leverage the CRM platforms accordingly to make the Epson sales force as effective and efficient as possible. … can be understood by the business community or used by professional IT developers. Identify the best solutions through business analysis, either available or to be implemented within the managed CRM platforms, according to best practices. Provide technical and functional support to CRM users by actively managing their requests. Troubleshoot issues as needed, assess and test assigned cases. Liaise … with system developers to ensure quality of deliverables, timely project progression, and adherence to specifications. Occasionally support IT with configuring Microsoft Dynamics CRM based on agreed specifications. What we ask for: Ideally, a graduate with a degree in Computer Science, Business Analytics, or related disciplines. Proven functional knowledge of MS Dynamics, with prior exposure to development. Ability to interpret More ❯

CRM Specialist Location: Hybrid (3 days in office - East Midlands) Salary: £40,000 Job Type: Full-Time, Permanent A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer journeys and improving engagement … across the funnel. You'll bring clarity and strategy to a currently tactical CRM setup - helping align marketing and sales through better segmentation, workflows, lead scoring, and in-life programmes. This is a great opportunity for someone who wants to take ownership, shape CRM from the ground up, and grow their career. Key Responsibilities: Design and implement customer … journeys and lifecycle campaigns Build workflows, segmentation strategies, and lead scoring models Collaborate with Sales and Marketing to improve conversion and retention Launch in-life CRM initiatives and support Account-Based Marketing Leverage data to drive performance and optimisation Requirements: 2-3+ years CRM or marketing automation experience (HubSpot or similar) Strong understanding of customer journey planning More ❯