2 of 2 CRM Jobs in Ashton-under-Lyne

success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯

customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning … support with new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of Salesforce CRM functionalities More ❯