provide 1st line technical support, answering support queries via remote support, phone, email and live chat. To log all support calls on the company CRM and Support Desk software. To update support tickets. To allocate more complex calls to the relevant support member. To help arrange for external technical support more »
ST. PETERS HOUSE, SILVERWELL STREET, BOLTON, England
QUAINT LEGAL LIMITED
a new, enthusiastic apprentice to join our team in Data team in Bolton. You will use Data tools such as Excel to maintain databases, CRM systems and more. Role · Researching suppliers · Liaising with customers and 3rd party suppliers to ensure all documentation is completed and uploaded onto the system. · Maintaining … databases, CRM systems, spreadsheets, and online documents. · Working to tight deadlines · General office administration duties - Analysing Data across multiple sources and platforms - Product categorising - Data Entry - Analysing Financials presenting findings - Handle data in several applications and troubleshoot issues · Source & collate data · Present & blend data · Maintain impeccable communication methods, formats, and more »
