1 of 1 CRM Jobs in Caerphilly

Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service/Sales Support Exec, you will be the first point of contact for our customers and a vital part of our fantastic Customer … of what they need from our business • Communicating with our customers mainly on the telephone, but through a variety of different channels; via phone or email and using our CRM tools • Processing orders, organising returns, identifying where we can improve our processes or can offer alternative products to satisfy their needs • Understanding, prioritising and escalating our customers' issues and following … the first port of call for our customers ensuring their issues are resolved quickly and efficiently About you: • You are very comfortable using a PC, Microsoft Office and Customer Relationship Management software, ideally SAP. • A basic understanding of Export Trade would be an advantage. • You delight in investigating customer problems, getting to the root cause and putting them right. • You More ❯