line with the wider digital strategy. Coordinate and project manage inter-departmental teams to deliver best-in-class projects on-time. Manage software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with despatch software. Provide a technical understanding for the business, on both new and existing software … presenting the financial implications. Produce and present digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and More ❯
workflows and one-off campaigns Delivery of paid remarketing adverts via channels including Google Ads, ensuring continuous improvement based on results and analytics Act as a "Superuser" of the CRM and Marketing Campaign system, becoming the go to person for customer data knowledge Design and creation of mobile optimised email content, using analytics to continually improve performance Ownership of the … years of experience in a similar marketing role Digital expertise and passion, with an eye for data and detail Excellent written communication skills and proof reading Understanding of CRM systems, customer journeys and email marketing systems Management of social media channels Management of website CMS systems Management of paid advertising channels including Google Ads About Grain Everything we do is More ❯
through building fantastic relationships. · Act as a point of contact for account queries with help from our extensive support teams. · Update customer and service information, on the in-house CRM System, to determine and track future opportunities. · Opportunity tracking/pipeline development. · Keeping customers up to date with regards to installations/projects. Required skills & experience; · Proven experience in solution More ❯
