1 of 1 CRM Jobs in Hebburn

interactions. Maintain regular communication with clients, providing updates and managing expectations. Escalate and manage complaints professionally and efficiently. Maintain accurate customer records and update CRM systems. Work closely with internal departments to ensure seamless service delivery. Monitor service performance and contribute to continuous improvement initiatives. Produce reports and analyse service … multiple teams. A genuine passion for delivering an outstanding customer experience. Desirable Experience Experience within an IT, technology or service-based business. Familiarity with CRM and ticket management systems. Experience working within a KPI or SLA-driven environment. What's on Offer? Salary of £26,000 - £30,000 , depending ...