2 of 2 CRM Jobs in Hitchin

premises and swap out equipment if required * Troubleshoot and diagnose network faults * Provide onsite technical support and program updates * Installation of network cabling * Log completed calls on our mobile CRM platform * Liaise with other Field Service engineers and our helpdesk team * Ensure customer service levels are met at all times * Provide weekend cover on a rota basis after successful completion More ❯

Process orders, invoices, queries, credits, and complaints efficiently. Maintain a comprehensive knowledge of the company’s products, literature, and relevant regulations. Input and maintain accurate customer data within the CRM system. Collaborate on and independently manage the company’s social media activities to enhance customer engagement and brand presence. What We’re Looking For: Proven experience in a busy customer … to learn about technical products and terminology. Background in Technical Sales, Purchasing, or Logistics, ideally within a manufacturing environment. Knowledge of CAD or technical drawings. Experience using ERP/CRM business software. Social media experience for business development purposes. What’s in it for You? Attractive pension scheme + free life insurance (3x annual salary) 23 days of annual leave More ❯