1 of 1 CRM Jobs in Maesteg

the phone and via email for enquiries that fall within the required competency level on the company SKEB matrix. * Maintain appropriate records in the CRM system in line with the technical process. * Build relationships with stakeholders and team members. * Utilise key performance indicators (KPIs) to measure the level of service … product being ordered is in line with the technical solution we have given advice on. * Fully record reports and responses in the in-house CRM system. * Communicate with customers to clarify details. * Respond and record within set timeframes/deadlines * Attend weekly meetings with the technical services team and offer … admin intensive background, ideally offering technical support to your wider team both internally to the business as well as field based. Working with a CRM & ERP system would also be massively beneficial. Contractual Benefits Monday to Friday (Office Hours) Bonus Share Scheme (the amount of shares depends on the level More ❯