1st Line Support Engineer
- Hiring Organisation
- Data Careers
- Location
- Rochester, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £26,000
base Logging support requests received via email into the support desk system Maintaining remote access/support documentation and updating customer records within the CRM system Setting, maintaining and exceeding customer service standards Encouraging customer feedback and identifying opportunities for service improvement Escalating or resolving issues within agreed response ...