1 of 1 CRM Jobs in Rugby

existing customers, building strong long-term relationships. Conduct regular face-to-face meetings with clients to understand their needs and identify growth opportunities. Customer Relationship Management Act as the primary interface between clients and internal departments including operations, finance, IT and HR. Coordinate internal teams to ensure customer expectations … service levels are met. Develop and maintain clear customer processes and operational procedures. Sales Operations & Reporting Manage, track and update sales opportunities within the CRM system. Ensure agreed commercial rates are maintained and accurately recorded. Provide regular sales updates and performance reports to senior management. Team Leadership Lead and support ...