2 of 2 CRM Jobs in St Neots

Providing technical on-site customer support for SolarEdge installed equipment and systems Provide remote support via telephone as required for SolarEdge installed equipment and systems Utilization of the SolarEdge CRM system for case reporting and closure Update the internal knowledge base used by other technical support staff with new troubleshooting information Working with the Field Service team to provide on More ❯

play a pivotal part in ensuring data accuracy while building relationships with members across Europe and North America. Key responsibilities include: Maintain and update member contact data in the CRM system Proactively conduct outbound calling campaigns to verify and enrich data Respond to member enquiries via phone and email Deliver a high level of customer service and relationship management Support … in customer service, data admin, or membership support Excellent communication skills, both written and verbal Strong attention to detail with a proactive and process-driven approach Confident working with CRM systems (Salesforce, Dynamics, or similar) Friendly, member-focused attitude with a professional phone manner Comfortable managing multiple tasks in a fast-paced environment Working Hours & Location Standard hours: Tuesday to More ❯