23 of 23 CRM Jobs in Worcestershire

Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

best practices Experience in the insurance software sector or a closely related financial services technology domain is highly desirable Proficiency with CRM and Customer Success platforms (e.g. Salesforce) Skills Exceptional interpersonal, communication, and presentation skills, with the ability to engage effectively with Senior executives and internal stakeholders and communicate complex ...

Medallia Good attention to detail and takes responsibility for the accuracy of their work Experience using Tableau, Qlik, Google Analytics (GA4), Python Experience with CRM systems (e.g. Salesforce) Knowledge of GDPR, retail compliance and consumer regulation. Experience in retail or ecommerce business. A fair and competitive salary evaluated against market ...

delivery, KPIs and SLA management. Experience managing customer escalations and complex technical environments. Excellent leadership and people development skills. Strong commercial awareness and customer relationship management experience. Experience supporting technical pre-sales and solution design. A full UK driving licence. Essential Technical Knowledge This role requires strong practical knowledge ...

Familiar with the common solution design standards in logistics High level of independence, winning demeanour, assertiveness Experienced IT user on common systems (MS Office, CRM & ERP systems) Design & Technical background in the material handling industry Data analysis skills, PowerBI or SQL knowledge is desirable #J-18808-Ljbffr ...

production teams to understand customer requirements and develop appropriate solutions. Represent the business at customer sites, exhibitions, trade shows and industry events. Maintain accurate CRM records and provide regular pipeline and sales updates. Requirements Essential Proven track record in B2B sales and business development within engineering, manufacturing, fabrication ...

mentoring, and SBS Practitioner development programmes Develop and support a network of commercial SBS champions, subject matter experts, and future improvement leaders Partner with CRM and data owners to ensure improvement decisions are driven by reliable data and insights Coach commercial leaders on leader standard work and continuous improvement practices … success delivering Lean, continuous improvement, business excellence, or transformation programmes Experience facilitating Kaizen workshops, coaching leaders, and driving measurable business improvements Strong understanding of CRM systems and commercial analytics, with Salesforce and Power BI experience considered advantageous Comfortable leveraging digital and AI tools to improve analysis, insight generation, and commercial ...

onsite account reviews Prepare proposals, quotations and business cases Negotiate contracts and commercial agreements Collaborate with technical teams to deliver customer solutions Maintain accurate CRM records and sales forecasts Ensure high levels of customer satisfaction and retention About You We are looking for a driven, ambitious and commercially focused account ...

consultative approach to client engagement. Key responsibilities Identify and qualify new business opportunities in relevant sectors Develop and maintain a strong sales pipeline using CRM and proactive outreach Build and manage relationships with key customers and technical stakeholders Prepare proposals, quotations and commercial terms in collaboration with engineering Achieve agreed ...

data integrity throughout migrations Ability to manage multiple workstreams and work to tight deadlines Experience with data governance frameworks, cloud-based data environments and CRM/platform migrations would also be beneficial. If you are interested in this opportunity and would like to hear more, please apply for the opportunity ...

Ingersoll Rand plc is seeking a strategic CRM AI Enablement Manager to lead identification, prioritization, and scaling of AI across CRM processes, customer journeys, and commercial operations. The role bridges Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI to ensure AI investments deliver measurable value and sustainable adoption. … will drive Copilots, Agentic AI, and intelligent automation within CRM, define requirements with IT and AI teams, and monitor impact to #J-18808-Ljbffr ...

between Marketing, Sales, Sales Operations, IT, Ecommerce and Commercial teams to drive continuous improvement and measurable commercial outcomes. About you: Strong knowledge of Salesforce, CRM data structures, lead management workflows, and optimisation of lead routing, qualification processes and SLAs. Experience delivering CRM, marketing operations, revenue operations or sales operations improvements … with a track record of leading process improvements from concept through implementation, adoption and continuous optimisation. Experience with marketing technology, sales enablement platforms and CRM integrations, including connecting websites, automation tools and other business systems. Knowledge of digital commerce environments, customer journeys, ecommerce processes and areas such as checkout configuration ...

using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while … appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends ...

using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while … appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends ...

Experienced Finance Administrator required to join an established team. Accounts Payable operations and ERP/CRM system management are the core focus of this role, alongside supporting the wider finance team with general accounting duties. Ideal candidate for the role of Finance Administrator would possess strong Accounts Payable knowledge … committed to delivering a high level of accuracy and have strong hands-on experience using Microsoft Dynamics 365 or similar major ERP/CRM systems alongside excellent organisational skills. Offered as a 6-month temporary contract with an attractive hourly rate and an immediate start available. Finance Administrator Duties: Process ...

clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log customer interactions accurately on the system (CRM) Identify customer needs and offer suitable solutions Carry out basic troubleshooting where required Work closely with other teams to resolve issues Ensure all processes … calm and professional under pressure Good problem-solving skills Positive and customer-focused attitude Previous experience in customer service, retail, or similar Experience using CRM systems or SAP GCSE Maths & English (Grade C/4 or above) Keywords Customer Service Advisor, Customer Service Representative, Contact Centre Advisor, Call Centre Agent ...

reporting and insight, providing clear, accurate information on the sales pipeline, forecasts, revenue, conversion, capacity, risks and future operational demand. Maintain high-quality customer relationship management system data, ensuring customer, opportunity, quote and handover information is accurate, complete and up to date. Set and monitor performance measures and agreed service … Strengthen governance and ways of working by setting clear responsibilities, regular reporting, escalation routes and consistent processes across teams. Support onboarding readiness through customer relationship management system configuration, workflow coordination, reporting requirements, data management and clear communication between teams. Identify and deliver continuous improvements through automation, streamlined workflows, consistent reporting ...

clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log customer interactions accurately on the system (CRM) Identify customer needs and offer suitable solutions Carry out basic troubleshooting where required Work closely with other teams to resolve issues Ensure all processes … calm and professional under pressure Good problem-solving skills Positive and customer-focused attitude Previous experience in customer service, retail, or similar Experience using CRM systems or SAP GCSE Maths & English (Grade C/4 or above) Winsearch acts as an employment agency for permanent staff. We recruit for roles ...

lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target … suppliers. Support procurement and supplier selection activities relating to ongoing service support. Essential Experience Proven Service Design and Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational ...

lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations and a customer experience portal, offering the opportunity to influence service design, support strategy and ongoing product management. Key Responsibilities Define the Target … suppliers. Support procurement and supplier selection activities relating to ongoing service support. Essential Experience Proven Service Design and Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational ...

impact on the efficiency and success of our commercial operations. You’ll play a key role in preparing quotes, forecast packs, SOWs, while maintaining CRM and sales data quality, supporting the Transition Manager to help maintain continuity across onboarding, handovers and transition activity. At GreensafeIT, we are an IT recycler … processes. Support sales reporting and forecasting, maintaining accurate pipeline information and providing clear visibility for leadership and operational teams. Maintain high-quality Customer Relationship (CRM) software and sales data, ensuring customer, opportunity, quote and workflow information is accurate, current and well managed. Co-ordinate sales approvals and handovers, working closely ...

full sales lifecycle Understanding customer requirements and developing commercial solutions Preparing proposals, quotations and tender responses Supporting bids, pricing and commercial negotiations Managing CRM activity, pipeline reporting and forecasting Supporting demonstrations, trials, exhibitions and operational exercises Promoting our secure communications portfolio, including Wave Relay Working closely with Engineering, Commercial … Strong consultative selling and relationship management skills Experience developing and converting sales opportunities Proposal, quotation or tender experience Commercial negotiation and stakeholder management skills CRM and sales forecasting experience Full UK driving licence and willingness to travel Knowledge of tactical or secure communications, MANET, networking, RF or IP communications would ...

stakeholders and customers as you build your technical capability. You'll produce lighting designs and reports, create and edit AutoCAD drawings, support quotations and CRM updates, and attend site surveys/meetings/commissioning activity where required. This role suits a junior engineer motivated by high-level technical progression …/Relux/Relux Tunnel where applicable) Create/edit drawings and documentation using AutoCAD; produce design reports/proposals and support quotations/CRM updates Hybrid/remote with site visits for surveys/meetings/commissioning; some unsociable hours (night/weekend) with paid overtime The Person: Junior ...