1 to 25 of 87 CRM Jobs in the West Midlands

tools such as Power BI, Tableau or similar platforms. Strong Microsoft Excel skills, with experience using Teams, SharePoint and PowerPoint. Experience working with databases, CRM systems and extracting or managing data from multiple sources. Good analytical and problem-solving skills with the ability to interpret data and present findings clearly ...

Solution Architect across complex projects or portfolios Strong stakeholder management and influencing skills Hands-on experience with Microsoft technologies , particularly: Dynamics 365/CRM Microsoft Azure Microsoft 365 SharePoint Experience across business, data, application and technology architecture Ability to translate complex technical requirements into practical business solutions Strong analytical, problem ...

prioritisation and clear user/supplier communication. Desirable experience Business Central, Sales, Customer/Field Service, Dataverse, Power BI, HubSpot/Solarvista, ERP/CRM integrations, engineering/distribution, Microsoft qualifications. Authority and specialist support No direct reports. Coordinate suppliers within budgets/change controls; owners retain business/process ...

growth strategies. Understanding of SaaS business models, subscription and recurring revenue metrics (ARR, MRR, churn, CAC, LTV and product adoption). Familiarity with CRM and marketing automation platforms ideally HubSpot. Strong project management and organisational skills, with experience co-ordinating multiple stakeholders and workstreams against critical launch deadlines. Experience using ...

maintain data quality standards, ownership models, metadata management and data lineage documentation. Drive data classification and access control practices across case management, finance and CRM systems. Establish and monitor data quality KPIs, and work with business stakeholders to resolve data quality issues and root causes. Provide practical guidance, training ...

maintain data quality standards, ownership models, metadata management and data lineage documentation.Drive data classification and access control practices across case management, finance and CRM systems.Establish and monitor data quality KPIs, and work with business stakeholders to resolve data quality issues and root causes.Provide practical guidance, training and communication that enable ...

ability to build rapport quickly. Confident managing multiple priorities in a fast-paced environment. Strong attention to detail and organisational skills. Comfortable working with CRM, ticketing or support management systems. Positive, proactive and solutions-oriented mindset. Desirable Experience Experience supporting technical products, systems or services. Exposure to software, telecoms, electronics ...

Experience Required We're looking for an experienced Service Delivery Manager or IT Service Manager with a strong understanding of IT service management, customer relationship management and commercial service delivery. Essential experience: Minimum 2 years' experience in a customer-facing Service Delivery Manager, Service Manager or similar role. Previous experience ...

Develop relationships with prospective clients and key decision makers. Lead discovery calls, demonstrations, proposals, and negotiations. Manage opportunities through to successful close. Maintain accurate CRM records and pipeline updates. Work with internal teams to align customer needs with solutions. Monitor market trends and identify new opportunities. About ...

Develop relationships with prospective clients and key decision makers. Lead discovery calls, demonstrations, proposals, and negotiations. Manage opportunities through to successful close. Maintain accurate CRM records and pipeline updates. Work with internal teams to align customer needs with solutions. Monitor market trends and identify new opportunities. About ...

Develop relationships with prospective clients and key decision makers. Lead discovery calls, demonstrations, proposals, and negotiations. Manage opportunities through to successful close. Maintain accurate CRM records and pipeline updates. Work with internal teams to align customer needs with solutions. Monitor market trends and identify new opportunities. About ...

onboarding process and attending client inception meetings. Managing the Systems inbox and ensuring queries are responded to within our 48-hour SLA. Working withour CRM and other technology partners to understand system updates and identify opportunities for improvement. Reviewing workflows and processes to identify inefficiencies, reduce manual work and improve ...

representative and welcoming environment, for everyone. Your skills and experience Experience delivering digital and IT solutions across varied technologies — for example AI‐enabled platforms, CRM or CMS systems, mobile applications, or integrated online services. Practical experience working through the full delivery lifecycle in Agile or iterative environments, creating high‐quality ...

managed services environment and a track record of delivering outstanding customer outcomes.You'll bring:Strong people leadership and team development experience.Excellent stakeholder and customer relationship management skills.Commercial awareness with experience managing revenue, forecasting and profitability.A passion for service excellence and continuous improvement.Experience operating within Enterprise Applications Managed Services environments.Knowledge ...

Success teams in retaining product subscriptions across your customer base, proactively identifying retention risks and leading recovery plans in collaboration with other Kainos functions. CRM management – Accurately report on customer status using PTA Health and Customer Status indicators in our chosen toolset. Growth partnership – Work closely with an aligned Account ...

depth experience of at least two major business verticals (e.g. Telco, Financial Services, Retail)• Experience of at least two business application environments (e.g. CRM, eCommerce etc.)• Experience of strong C-Level stakeholder communication and relationship building, including coaching and mentoring of clients to raise awareness of product management.• Broad business ...

same time upselling to our existing customer base by selling our new products and service • To Log accurately all campaign calls using the CRM system (Salesforce) Regular reviews as part of your 1-2-1 SKILLS Key Competencies: CULTURAL and BEHAVOURIAL FIT: Highly pro-active Be driven, determined & self-motivated ...

colleagues for whom English may be a second language. Desirable Domain knowledge Experience in accountancy, tax or wider professional services. Knowledge of practice management, CRM, lead management or client onboarding systems. Understanding of AML/KYC onboarding requirements and UK GDPR as they apply to client data. Qualifications Product certification ...

work closely with customers to understand their requirements and deliver effective solutions. The Role About You Experience with Dynamics 365 CE/CRM and Power Platform Previous experience working within a consultancy or Microsoft Partner Strong requirements gathering and functional consulting experience. Experience with Power Apps, Power Automate and Dataverse ...

implementation of marketing strategies to generate new business Keep up to date with competitors, new products and changes within the marketplace Use and maintain CRM for all sales and marketing activities Skills and experience required: Proven sales experience in the B2B sectors including into large corporations A mature approach ...

work closely with customers to understand their requirements and deliver effective solutions. The Role About You Experience with Dynamics 365 CE/CRM and Power Platform Previous experience working within a consultancy or Microsoft Partner Strong requirements gathering and functional consulting experience. Experience with Power Apps, Power Automate and Dataverse ...

Analyst* D365* Microsoft Dynamics AX* MUST have Supply Chain experience* D365 FO* Microsoft Dynamics Functional Analyst* Warehousing/Logistics* Microsoft Dynamics AX* Microsoft Dynamics CRM* Microsoft Certified or relevant experience ...

consultative approach. Excellent communication and interpersonal skills. Ability to understand customer business and business structure Strong conflict resolution and problem-solving skills. Proficiency with CRM tools. Solid knowledge of the software industry, particularly EDI/integration and related business processes (e.g., Accounts Payable/Receivable). Ability to explain technical ...

business through prospecting and networking Conduct regular customer visits and provide solution-based technical sales support Prepare quotations, proposals and sales forecasts Maintain CRM records and pipeline activity Monitor market trends and competitor activity Collaborate with engineering, marketing and customer support teams Requirements Proven experience in external B2B sales, ideally ...

business on how SCC, its services and propositions are being received by our senior customer stakeholders, influencing continual proposition improvement/evolution. Ensure that CRM is kept up to date with key conversations, outcomes and relationship data to avoid the organisation appearing siloed to the customer. Skills and experience: Good ...