1 to 25 of 176 CRM Jobs in the West Midlands

Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

Strong stakeholder management, communication and commercial awareness. Ability to translate business requirements into practical technology solutions. Desirable Experience leading multidisciplinary technical teams. Microsoft Dynamics CRM/Dataverse, Azure, Power Platform or Fabric. AI, automation, API integration, Python or other scripting languages. What’s in it for you? Pension scheme after ...

making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

Collaborating with analytics teams to continually refine targeting approaches Your Skills & Experience Strong commercial SQL experience Experience in customer selections, audience selections, campaign analytics, CRM analytics, or customer data environments Experience working with large and complex datasets Data visualisation experience, ideally using Power BI Strong stakeholder management and communication skills ...

stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading ...

Experience with server-side measurement , including server-side tagging or the Meta Conversions API. Experience integrating and activating first-party customer data through APIs, CRM platforms or other marketing technologies. Perks of the job Competitive salary and career progression 30 days holiday (inclusive of public holidays) Flexible working arrangements including ...

diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...

looking for an exceptional Senior Python Engineer to join a major, multi-year technology programme at National Grid, helping to build a new customer CRM platform from the ground up. The platform is currently in the discovery phase, making this a genuine greenfield opportunity to influence architecture, engineering standards ...

diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...

influence positive outcomes. The resilience and adaptability to thrive in a changing environment. Desirable Skills & Experience Experience working within Agile delivery environments. Experience with CRM platforms such as Salesforce. Experience supporting system deployments and business change programmes. Experience working across large, complex stakeholder groups or geographically dispersed teams. Our Calex ...

building strong relationships with internal stakeholders, technology partners and external organisations. About You Significant experience managing enterprise business systems such as ERP, Finance, HR, CRM or procurement platforms within a complex organisation. Experience developing technology roadmaps and leading the end-to-end implementation of new systems and digital transformation programmes. ...

report progress to stakeholders and management Understanding of supply chain processes and/or negotiation strategies is an advantage Experience with ERP/CRM systems such as Oracle or Salesforce is desirable Flexibility to work according to UK working hours Willingness to work onsite 5 days a week Education & Experience ...

Ability to work independently and as part of a team. Positive attitude with a willingness to learn and develop technical knowledge. Desirable Experience using CRM, helpdesk or ticket management systems. Knowledge of networking, connectivity or technical diagnostic processes. Previous experience supporting technical products or systems. Experience within a customer-facing ...

Ability to work independently and as part of a team. Positive attitude with a willingness to learn and develop technical knowledge. Desirable Experience using CRM, helpdesk or ticket management systems. Knowledge of networking, connectivity or technical diagnostic processes. Previous experience supporting technical products or systems. Experience within a customer-facing ...

capable of building rapport across technical and executive audiences Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking Deep empathy for customer outcomes, and a passion for helping users extract maximum value from ...

customer insight environments. Knowledge of retail operations, consumer behaviour, footfall analytics, or business intelligence solutions. Experience managing enterprise or strategic customer accounts. Familiarity with CRM and account planning tools. About Us At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Through ...

maintaining long‐term partner relationships. Understanding of the end‐to‐end sales cycle from qualification through closure, including partner‐led sales motions and CRM platforms such as Salesforce. Knowledge of consultative sales methodologies, including MEDDPICC and Technical Win processes. Excellent communication, presentation, organizational, time management, and relationship‐building skills. Comfort ...

complex, international organisations. Strong expertise in data governance, data architecture, master data management and analytics. Experience deploying digital technologies such as AI, automation (RPA), CRM and business intelligence solutions. Proven ability to deliver transformation programmes that improve performance, customer experience and business outcomes. Strong understanding of data privacy, compliance ...

approaches and build reliable systems that create measurable value. The work will be varied. You may be developing a bespoke client portal, integrating a CRM with a booking journey, creating an internal reporting dashboard, automating a repetitive process, launching a digital product or building a campaign website designed to generate ...

approaches and build reliable systems that create measurable value. The work will be varied. You may be developing a bespoke client portal, integrating a CRM with a booking journey, creating an internal reporting dashboard, automating a repetitive process, launching a digital product or building a campaign website designed to generate ...