1 Call Centre Manager Jobs in Essex

Call Centre Manager Rate - £300 a day Duration - 3 Months + Location - Colchester (Hybrid) Ir35 - Inside IR35 (Must use an umbrella company) We are currently looking for a Call Centre Manager for an initial 3 month contract with extensions available, the ideal candidate would … Team Leaders, focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and … business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with the Resource and Capacity Planning Manager and Training & Quality Manager to ensure the National Enquiry Centre is constantly evolving and improving * Minimum 5 years' experience in team management. more »