Technical Support Professional
Bristol, Gloucestershire, United Kingdom
BT Group
Technical Support Professional Posting Date: 5 Aug 2025 Function: Software Engineering Unit: Networks Location: Assembly, Bristol, United Kingdom Salary: Competitive with benefits The purpose of the role is the capacity management, planning & delivery of the 20C UK Voice platforms striking an effective balance between capital utilisation and customer service. To reduce the PSTN platform costs and maintain customer … guidance Monitor the network and review forecasts Insuring network design remains fit for purpose Ensure the operating model is adhered to (commercial rigor) Point of escalation for technical and capacity issues - manage/contribute to resolutions Ensuring PSTN compaction and closure is successful Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and … attention to detail PSTN network knowledge System X & AXE10 concentrator knowledge Experience of manipulating (cease/change/provide) customer services using System X & AXE10 data OMC & CSS skills Capacity management/network planning experience Knowledge of numbering and WLR3 products Knowledge of PDH & SDH transmission Competitive salary 25 days annual leave (plus bank holidays) 10% on target More ❯
Employment Type: Permanent
Salary: GBP Annual
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