2 of 2 Capacity Management Jobs in Slough

information within the system Manage services from outsource partners to achieve business requirements. Holding Partners to account, including periodic reviews, contracts SLA and KPI management along with capacity management and disaster recovery planning Communicating key plans, requirements, solutions, dependencies, risks and issues and ensuring resources to support More ❯

other platforms on an as needed basis. You will provide second level support of break/fix, service requests, observability improvement, documentation/reporting, capacity management, and provide critical feedback to Engineering and Architecture teams. You will collaborate closely with Engineering, Architecture, Infosec and AppDev teams to drive … escalation for Tier 1 Perform T2 operational tasks such as Incident response, triage, troubleshooting, resolution and process standard service requests Identification and proactive problem management of assigned WIFI platforms Resolve internal customer issues and work closely with customers and vendors until resolution Perform level 2 network support such as … configuring of WIFI systems, switches, routers, firewalls, load balancers, and other network devices Perform advanced troubleshooting and health checks, configuration modification, and upgrades Vendor management, cooperation and escalation for ISP's and OEM's to support the infrastructure Ensure network configuration and design principles are adhered to Support processes More ❯