lifecycle by Three and its partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacitymanagement and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the 18-month technical and budget … roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they … exploit these vulnerabilities Experience in one or more of the following technical domains: Cloud/Hybrid security, Infrastructure and data centre security, Network security, Application security, Identity and access management, Vulnerability Management Expertise in defining and then governing the delivery of security contractual/business outcomes and know how to influence/negotiate technical outcomes with 3rd parties More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT … Operations Management Oversee daily IT operations and system monitoring. Ensure SOPs and runbooks are maintained and followed. Lead planned maintenance and change deployments. Monitoring & Reporting Own tools for real-time and historical service monitoring. Deliver dashboards and reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate … cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. ️ Availability Management Ensure services meet availability targets. Analyse and reduce service interruptions. Identify and mitigate single points of failure. CapacityManagement Forecast future More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
WeAreTechWomen
About the role As the Service Assurance Lead you will provide assurance that all Service Management Centre outcomes are being delivered effectively across the Partnership.You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and … is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to CapacityManagement and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of … assurance outcomes with third party suppliers and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business Capacity Planning - key business events and processes which feed into Operations (change management). You will work closely with the other Service Management areas and interface with the established Product & Platform More ❯
the lead in resolving issues before they impact delivery. Drive continuous improvement —shaping internal project delivery processes, reporting, and governance alongside the Head of PMO. Support resource planning and capacitymanagement , helping optimise how our team is deployed and where we can scale. Build strong client relationships , delivering regular updates, managing expectations, and ensuring satisfaction and retention. Champion … project excellence , using tools like Synergist and Power BI to track performance and share real-time insights. Support internal and client reporting. Support scheduling and capacitymanagement planning. What You’ll Bring A proactive, get-things-done mindset, you’re always one step ahead. Commercial and legal acumen Excellent organisational skills, with the ability to manage competing priorities More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Environments Manager to support the development, transition & in-service running (inc capability upgrades) of an IT application and infrastructure solution providing support to a critical operational end user. Environment management contributes to improving the overall quality of software development and support through the lifecycle. It encompasses a set of good practices to provide an effective, end-to-end platform … management service for development, test, and production teams. As the Environments Manager, you will work alongside our DevOps, Infrastructure and Network Teams and Solution Architects. You will help to provide end-to-end DevOps managed environments for internal teams and strategic customers, supporting business outcomes for critical national infrastructure. The successful candidate will need to be eligible for UK … security clearance. You will focus on the use of modern technologies and practices to provide a robust set of environments for the solution. Your role and responsibilities; The management and scheduling of all solution environments Development, Test, Staging, Pre-Prod & Production across multiple security level environments Maintaining consistency across all environments used, with any variations clearly documented with the More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years' experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
key projects. Build and maintain strong relationships with customers, suppliers, and stakeholders. Drive continuous improvement, innovation, and right-first-time delivery across services and projects. Oversee resource planning and capacitymanagement aligned to project needs. Provide technical governance and mitigate risks on complex multi-technology initiatives. Support product and solution development aligned with business roadmaps. Who You Are … Key Requirements: 5+ years’ experience leading technical teams. Deep technical knowledge across Networking, Infrastructure, Datacentre, Virtualisation & Security. Proven success delivering complex multi-technology solutions. Strong relationship-building and stakeholder management skills. Commercial awareness with experience in pre-sales, bids, and customer engagement. Expertise in engineering management, project delivery, and change leadership. Excellent communication, presentation, and problem-solving abilities. More ❯
and mentorship to junior network engineers and other team members, helping them to develop their skills and knowledge.*Automate Network Tasks: Develop and implement automation scripts to streamline network management tasks and improve efficiency.*Plan for Service Outages: Plan for and respond to service outages and other network-related problems, ensuring minimal disruption to business operations.*Support Network Upgrades … understanding of network protocols (e.g., TCP/IP, IPv4/IPv6, VLANs).*Proficiency in network design and implementation tools (e.g., Visio, Cisco Packet Tracer).*Experience with network management and monitoring tools (e.g., SolarWinds, Nagios).*Strong problem-solving and troubleshooting skills.*Excellent communication and interpersonal skills.*Ability to work independently and meet deadlines.*Certifications such as CCNA … experience in network troubleshooting across multiple vendors and technology areas.*Excellent communication skills and ability to work with multiple stakeholders.*Experience of performance testing of cyber monitoring tools (sizing, capacitymanagement and planning, performance troubleshooting). Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯
local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support … the highest standards on behalf of MFT and its customers. Ensure the Infrastructure Teams issue resolution targets are met and calls are updated accordingly in the service desk software management platform. Person Specification Qualifications Essential Computer or related science degree Specific technical courses (e.g. Cloud, Server and/or infrastructure) Cyber Security Credentials (such as CSSP or CSMP etc. … A-Level, diploma or apprenticeship level IT qualifications Knowledge Essential IT standards and system management methodologies. Domain, AD, Group Policy Management. Backup, Restore, DR, HA and Resiliency. Hypervisors, Storage, HCI and CapacityManagement, Knowledge and understanding of key protocols Experience Essential 5 years experience in a enterprise level support role Analysis of data to identify problem areas More ❯
the IT platform (Business Analyst role combined with strong technical knowledge of the application architecture and configurations) while managing production environments as a whole, from platform maintenance, releases deployment, capacitymanagement and incident resolutions, to the implementation of business, regulatory and security driven IT projects across the different entities of the bank and functions (trading, sales, development, compliance … regulatory, business management). The EQD business is present in all major hubs (London, Paris, NYK, Tokyo and Hong Kong) and the EQD platform infrastructure hosted internally mainly in those same regions. The EQD business has over 150 traders in more than 15 centres, and is headquartered in London. The EQD stack is composed of several components, from importer … to position management, from CC calculation to regulatory export, from distributed and resilient message transfer via MQ architecture to low latency messaging protocols like LQ2. The stack handles the highest volume of trades within GECD booking systems and prepares for even higher volumes in the years to come, while leveraging on latest technology to enhance end users experience via More ❯
PURPOSE Performs and oversees data management activities in order to provide high quality data that meets client/project needs. Ensures that data is processed and tracked in alignment with regulatory and quality standards. RESPONSIBILITIES Manage a Data Management Department, which could be either all data management staff at an office or a subset of staff … within a large Data Management office. Provide strategic direction in the Data Management area. Consolidate resource requirements and define staffing needs that ensure project objectives can be met while maximizing utilization, realization and minimizing costs. Monitor and manage utilization and productivity. Ensure performance of staff is regularly assessed and documented. Define staffing needs based on hard backlog and … operating procedures and work instructions and project scope of work. Work with peers within office and regions to define and implement training strategies. Mentor staff members to develop Data Management, drug development and business expertise. Manage relationship with customer functional peers. Provide operational input into proposals for large programs and strategic partnerships. Provide input to costing algorithms and standard More ❯