2 of 2 Capacity Planning Jobs in Fleet

of Activity Strategic Leadership - drive the profitable and efficient delivery of professional services by aligning operations with the company's growth strategy, ensuring strong governance, financial control, and resource planning across departments Customer Relationship Management - act as a senior point of contact for key clients, fostering strong relationships, ensuring satisfaction, and collaborating across teams to support retention and account … improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership, development, workforce planning, and a culture of accountability and continuous learning About the rewards At this company there is on offer: Competitive base salary Bonus scheme 25 days holiday plus Bank Holidays … disciplinary teams including consultants, project managers, and support staff. In-depth knowledge of project governance, delivery methodologies i.e. Waterfall, Agile or hybrid, and risk management Experience in resource and capacity planning, alongside service quality and process improvement. Commercial acumen with the ability to balance customer satisfaction and operational efficiency Strong communication, stakeholder management and negotiation skills You'll More ❯

action plans across accounts Business Development Support Collaborate with the sales team to develop technical proposals and quotations Provide pre-sales support by offering insights into implementation feasibility and planning Contribute to RFP/RFI responses and presentations for potential clients Technology and Tools Oversight Manage internal tools and systems to support efficient operations Identify opportunities to improve workflows … through automation or system upgrades Reporting and Insights Prepare monthly service desk reports and key performance metrics Highlight risks, opportunities, and capacity planning needs Compliance and Quality Assurance Ensure processes align with ISO9001 standards and support audit preparation Certification objectives include Cyber Essentials and ISO 27001 Promote a culture of quality, compliance, and continuous improvement CANDIDATE REQUIREMENTS Experience More ❯