Shrivenham, Oxfordshire, United Kingdom Hybrid / WFH Options
Gold Group
UADs), endpoint management, and virtualized environments. * Provide hands-on support for automation scripts, workflows, and infrastructure monitoring tools. * Contribute to root cause analysis efforts for recurring platform incidents. * Support capacityplanning and performance optimization by analysing system usage and trends. * Offer feedback on tools and processes, identifying improvements to enhance operational efficiency. * Participate in on-call rotations to More ❯
of live services, infrastructure, and end-user computing across the enterprise. This is a high-impact leadership role where you ll own the operational landscape from incident response and capacityplanning to supplier performance and cyber resilience. Your mission? To ensure technology consistently enables business growth, regulatory compliance, and an outstanding colleague experience. What You ll Be Doing … within budget delivering seamless support to internal teams and external customers. • Future-Proofing Technology: Lead the evolution of IT capabilities with scalable, resilient platforms that support long-term growth. • CapacityPlanning & Service Quality: Own service performance metrics and embed proactive capacityplanning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls More ❯
of live services, infrastructure, and end-user computing across the enterprise. This is a high-impact leadership role where you’ll own the operational landscape—from incident response and capacityplanning to supplier performance and cyber resilience. Your mission? To ensure technology consistently enables business growth, regulatory compliance, and an outstanding colleague experience. What You’ll Be Doing … within budget—delivering seamless support to internal teams and external customers. • Future-Proofing Technology: Lead the evolution of IT capabilities with scalable, resilient platforms that support long-term growth. • CapacityPlanning & Service Quality: Own service performance metrics and embed proactive capacityplanning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls More ❯
of the time as well as making sure that the network is deployed in a resilient configuration, failures, faults and general health issues are quickly resolved, and careful capacityplanning to deliver in advance of requirement. Another important part of the role is to liaise with other departments in the company, including Development and Support, to help resolve … including capturing requirements, meeting delivery time scales and ensuring the success of projects. To liaise with vendors and suppliers to manage the ongoing support of devices and services. Advance planning for equipment EOL/EOS dates. To deal with ISP policy and liaise with industry bodies when necessary. IP allocation management, policies and maintaining our relationship with RIPE. Demonstrate … to provide out-of-hours emergency support. Travel to various offices and data centres when required. Ensure the smooth daily running of the network infrastructure and connectivity. Ensure sufficient capacity and performance are available for all systems. Comply with Health and Safety regulations, always ensuring safety of self and others. Reporting bugs and liaison with vendor support. Keep abreast More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
WeAreTechWomen
delivered effectively across the Partnership.You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and Service Design & Transition. You will ensure technology and security controls are effectively and proportionately monitored and managed across the Technology function.In … is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of assurance outcomes … with third party suppliers and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business CapacityPlanning - key business events and processes which feed into Operations (change management). You will work closely with the other Service Management areas and interface with the established Product & Platform teams to embed capability More ❯