Operations Technical Support Team Leader
West Bromwich, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
West Bromwich Building Society
Technical Support Team Leader. You will be responsible for managing the Technical Support team within operations and optimising resource across Operations and the Contact Centre through effective forecasting and capacity planning, driving effective performance so that KPIs are delivered. Have responsiblility for driving efficiency through effective process design, innovation and automation where possible. They will provide input to More ❯
Employment Type: Permanent
Salary: £45,000
Posted: