1 Capita Jobs in West London

The EUS Engineer works as part of a large team providing support to internal Capita customers or to external clients. The role includes taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktop support queues and following departmental and Capita procedures for fault … be doing: •Taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktop support queues and following departmental and Capita procedures for fault resolution•Completing approved work requests accurately within the agreed SLA•Performing administration of software distribution, desktop security and remote support tools … reporting•Incident, problem, change, service request and major incident management processes•Working to an ITIL framework•Desktop/Laptop recovery and hardware maintenance About Capita Technology and Software Solutions: We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and more »