Product Support Engineer
- Hiring Organisation
- Instinctive
- Location
- Bedford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
skills. The successful candidate will support field engineers with technical escalations, assist the customer service team with service reports and technical documentation, manage manufacturer case activity, and oversee workshop facilities, calibration programmes, tooling, and engineering resources. This is an excellent opportunity for an engineer looking to leverage their technical … expertise in a less travel-intensive role while remaining closely involved with cutting-edge medical technology. Key Responsibilities Technical Support & Case Management Provide second-line technical support to field service engineers Assist engineers with fault diagnosis, troubleshooting, and repair strategies Review technical findings and recommend corrective actions Escalate ...