security team, providing support during any IT security incidents and implementing the firm's IT security policies. You will provide administrative support for document management, practice management, and casemanagement suites. You will be liaising with various departments and individuals throughout the firm, including the IT … Helpdesk, Systems Team members, IT management, and technicians, in respect of recurring problems and the patterns they may represent. Who you are You may be in a similar role looking for a change and looking to utilise your server virtualisation knowledge within an already established team. With technical expertise … possess excellent interpersonal skills and a flair for building effective working relationships across all levels. Having a flexible approach, you will utilise your project management skills, having the ability to handle multiple caseloads. Our offer We offer a range of benefits to support you at work and at home More ❯
Devon, England, United Kingdom Hybrid / WFH Options
Ventula Consulting
Business Analyst will have the following skills/experience: Excellent Business Analyst experience Ideally experience within the legal or professional services sector Experience with casemanagement tools/systems a plus Experience within both Waterfall and Agile environments Strong interpersonal and stakeholder management skills Educated to degree More ❯
. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , CaseManagement, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯
. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , CaseManagement, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯
navigate complex legal issues with effective strategies. Top-notch communication and interpersonal skills to explain legal matters clearly. High accuracy in legal drafting and case management. Capacity to juggle multiple cases and meet tight deadlines. TO APPLY: If you are interested in this role, we would love to hear More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
hardware and software issues and configure systems and applications. Proactively make outbound calls to resolve cases promptly and minimise delays. Maintain up-to-date casemanagement, adhering to agreed processes and ensuring timely updates to customers. Escalate cases to 3rd line support with adequate SLA time remaining and … liaise with suppliers to resolve issues quickly. Document changes in accordance with the Change Management process. Adhere to and improve quality systems, promoting best practices and continuous service improvement. Provide training and guidance to 1st line Technical Support Advisors. Job Title: 2nd Line Support Advisor Salary More ❯