1 of 1 Case Management Jobs in Edinburgh

fraud detection, investigation, and monitoring capabilities acrossaleadingfinancialservicesorganisation.You'llworkattheintersectionoffraudoperations,data,andtechnology,translatingcomplexfraudusecasesintodata-drivenandAI-enabledsolutionsthatimproveoperationaleffectivenessanddecision-making. Your key responsibilities will include: Analyse existing fraud monitoring, alert management, and investigation processes to identify automation and AI enhancement opportunities. Translate fraud operations requirements into detailed functional specifications, data mappings, and technical user stories. … requirements traceability. Hands-on experience analysing complex datasets and validating business requirements using SQL and reporting tools. Demonstrable knowledge of fraud detection processes, case management workflows, transaction monitoring, and alert management environments. Experience producing process maps, functional specifications, user stories, acceptance criteria, and target operating model documentation. ...