1 of 1 Case Management Jobs in North Wales

growth. Key Responsibilities Become the go-to expert on the client journey, understanding their history, systems, and goals. Deliver proactive, solution-focused support via calls, video, Help Centre, and case management. Guide clients in leveraging our products through engaging demos and tailored walkthroughs. Create and maintain high-quality educational resources and evergreen content. Monitor product usage and drive adoption … motivated - Thrives in a fast-paced, autonomous environment. Collaborative problem-solver - Works well across teams to deliver client success. Experienced in SaaS or client-facing roles - Background in Account Management, Partner Management, or Business Development. Career Progression This role offers a clear path from operational client support to strategic account leadership, with progression opportunities into roles such as More ❯